Oman Air

Ia buggy on more than one occasion debited money to my bank card and didnt finalise the booking. The rubbish call center was very little in helping saying that i had to wait to 24 hours to confirm if it went through to avoid double booking. Rubbish app from a rubbish airline

Good: food was tasty. Manila to Oman & Oman to Manila airline staff more friendly. However, our first ever flight with Oman Air got delayed for almost 13hours! Delays are unavoidable due to weather and technical reasons but apparently they have rescheduled the flight few days before but we haven’t received any notification at all. No phone call or no email! Fast forward after our trip, tried to contact their customer service but staff are not so friendly. They sound irritated and rude. They are not so helpful with the queries. Even ground staff are not so friendly at all as well. Stressful experience trying to get in touch with them.

The clunky app does not allow you to add your flight, and when I emailed, I had zero responses from customer service after 3 emails.

Get a grip.

The app has a lot of bug! Very sluggish. Im lost for words as I am so upset as I have spent two hours trying to change seats and still the app wont allowed me to do it! Tried to go to the web version on my browser and it is same absolute crap. One seat is charged at USD10 and the other seat is charged at Php500 and the total is on USD500!!! Are you kidding? Like what the **** is this?!!! and theres not even an option for me to go back and refreshing many times doesnt do a thing. If I could give this a rating of a negative I would have done it. This app doesnt even deserve a one star. This is so stressful. One moment the app will allow you to view the change seat options and then later it wont. On manage booking tab, it shows no seat selected yet when on the check in tab it is showing seat number. Normally when you book in two’s, you are given with seats beside each other, which is not the case with Oman Air, and the worst thing is that even you are willing to pay to change seats they wont let you with all these hassle! I would not recommend flying with Oman Air.

I have been trying to make the payment and it does not go thru, same on the website absolute waste of time 😡😡😡

Very very buggy , and doesn’t support Accessibility features of iPhone. More importantly : I was adding extras to my flight then noticed it was wrong date then when no looked further realised it was a ticket for someone else ! So much for security Doesn’t accept Apple Pay. Also app is so slow to load and screens look suspiciously like the webpage so suspect this is a hybrid app. Layout doesn’t work well with phone screen. I’m seriously wondering is I made a big mistake booking to fly with them. If they can’t sort out a simple app how is the flight going to be

Poor implementation, clumsy interface and the much vaunted save card to wallet doesn’t work at all, come on guys this is hardly cutting edge stuff, Apple have done all the hard work for you....

Technical error Technical error Technical error Technical error Technical error

Don’t bother wasting time to download, keeps freezing so frustrating does not connect to servers