Owlet

Nowdays app often says that the base station is not connected to wifi, but sometimes it's working. It used to be working perfectly, nothing changed in the environment. For this price... it's a joke. Pls fix it to work like before.

Since this morning the app cannot find the base station. I’ve tried to remove the sock and reinstall the app. Start all over again. But it’s getting worse.. 🤬😡

The app is usless. There are wi-fi, profil, stability problems. The product not bad, but owerpriced.

I really liked the concept of this product, this is why I bought it, no matter the price…I bought it so I can have a piece of mind that my baby is safe under my surveillance. There were many ups and downs with this app, but at least it was working. But now it won’t even start. The sock and the camera are great though. But worthless without the app…Please fix it already!

The base station and app are plagued with wifi connection issues. If the base station is disconnected from power the whole station has to be reset because it won’t automatically connect back to the wifi or the app. Setup can be seriously painful as well having to open browser connect to the wifi manually going back into the app only for the app to still not be not connect. When you pay $400 aud you expect the software to function first time around and you’d expect it to automatically establish its link again.

The sock is awesome, it’s great to have something to monitor your baby’s heart and oxygen. The app on the other hand is poorly developed, has extremely poor connectivity at times, records blank spots while monitoring baby’s vitals and doesn’t connect properly via 5G internet even though it’s supposed to be compatible with dual-band routers. The app really needs an extreme makeover.

I have owned this camera for over four years and every time I open the app I’m waiting for the latest form of bug to affect the use of the product. Whether it’s poor connection errors, the loading screen that doesn’t appear to ever load, the camera itself requiring factory resets, audio cutting out after 15 seconds the list goes on. I’ve replaced routers, changed Internet service providers, moved properties and yet still the app will fail to connect to the camera. This product is unreliable and I definitely would look at alternative cameras if I had my time again.

Like the title of this review states, I do not have a problem with the sock. It is fantastic. The app however is horrible to use. It constantly crashes and I am continuously having to delete it then redownload it back on my phone because I can’t use the features. If I click on the sock option, it goes onto the page and immediately says “Sock 3 (name of child) has been removed) then the app crashes. I do not feel comfortable relying on the app to warn me of the possible situations where I’m counting on it to work. Please fix these issues, we paid a lot of money for this sock (and therefore the app) and it’s not okay that it doesn’t work as intended.

I love the sock so much but the app can be quite frustrating at times. The app is slow to load up and notifications are delayed. Our base station will go off due to a sock placement issue but when I go to snooze it on my phone is takes some time to load and unfortunately the base station continues the alarm during this time. The camera lags too and often will send me notifications saying that it detects crying when we aren’t even home. I feel like all these things could be fixed with an software and app update. I also think it would be highly beneficial if Owlett created a widget for the iPhone so that you can have the stats showing on your Home Screen as a live feed without having the app open.

Love this device and app Would love in the future if you could have a widget so I could see my child’s levels without having to open the app.