Premier Inn Hotels

👏🏻👏🏻👏🏻

If I try to amend booking, it takes me through all of the stages. I press amend changes and all I get is message unsuccessfull.

Downloaded to my iPhone. Try to open and get message to tap “update” as it’s out of date. Tapping update returns me to App Store and only option is to open the same downloaded app. Can’t get out of this loop. Now in App Store get message to update which I’ve done and app is now fine.

Great app, but always checking the postcode when making bookings, even in countries like UAE where they don't exist.

Despite having an account for years, I have been logged out and no matter what I do my email is not recognised even though they send my confirmations by same. Cannot contact PI as usual as they only have the useless and irrelevant FAQs. I have deleted this app.

This hotel was such a disappointment!! The room we were allocated stank to high heaven!! The windows didn’t open and we couldn’t use the air conditioning as all that did was fan the putrid smell around!! It smelt of extremely bad cheesy feet!! Whoever was in the room prior to us, may well have had that problem, but surely something could have been done to eradicate the stench??? The overall cleanliness left a lot to be desired…would not recommend this hotel..it wasn’t cheap, and you expect more attention to paying guest’s expectations!! Had to leave everything packed in case for fearing of stuff smelling of the room!!

Nice interface but ultimately, it doesn’t work. I keep getting errors.

There is a glitch on the app which always produces an error when adding breakfast. No option to leave a message for staff at the hotel. And they made an unauthorised charge against my card before checking in.

Just recently installed the APP to make a booking but for some reason it is not allowing to login. Tried to reset password but still unsuccessful to access the app!

Booked with ease.