Proton Drive: Cloud Storage

Update: I found that the missing context menus makes this almost useless on iOS. What’s the point in the app if I can’t save files to it? For the time being I’m sending these via email and using my PC to save… With the windows desktop client out, I’m now piloting the move from Dropbox. So far very good, the only issue is the limited storage space (500GB) which isn’t enough. I’m hoping to have the option to upgrade to 2TB soon.. Update2: Thanks for the feedback: actually going through files does work but protonmail is hidden there by default, so I had to I hide it. It does the job just fine but absolutely not intuitive, I would have never figured it out myself. Upped rating to 4*. As for the storage, the gap between 500G and 3TB is huge, and the family plan is 3x more expensive. Something in between would make sense.

Good direction, thanks for your services! As a PM Premium user I would completely ditch your competitor if there was a non-web version available for Windows/Mac and phones so it would be recognized as a seperate drive… Is something like that coming?

Really like the app, but for the business use we need the win10, desktop version. I still trust the process and like the direction.

Want to upload multiple files from the app or maybe a folder? Can’t. Alright, let’s transfer files using the Files app? It’ll fail at almost every other file (“Helper app error”). Fine, let’s go back to Proton Drive app. Oh look there’s a “retry” button! Nope, it just fails again. The app is unusable for almost every use case other than saving/transferring files one-by-one from inside the app itself. In the end, it’s easier for me to transfer the files to my computer and then upload them using the web application. Will update this review as time goes on.

I miss auto photo backup feature and syncing app for desktop (Ubuntu).

The big weakness, on the mobile iOS app, is the 10 photo limit per transfer. So moving hundreds of photos will be a pain.

The app seems zippy enough when you don’t have anything downloaded and kept locally, but when you have a lot of files kept on-device (available offline), the app slows to a crawl. The app has to “think” every time I tap into another folder. Tapping folders and files often doesn’t even register… or the tap is so painfully delayed that you assume the app is not paying attention, until it suddenly registers. The entire interface behaves this way: Tap something and wait several seconds to see if it worked or not. And forget object permanence. If you leave the app and return, it has to go through the same “thinking” all over again. Downloading files requires you to stay in the app, and not let your iPad or iPhone fall asleep, lest the downloads fail. Then you have to start all over again. The Make Available Offline will often fail. If the downloading of files inside a folder marked available offline is ever interrupted (see above!), the app gives up and the files remain offline, forever “Downloading.” You can try to start all over again, or mark each sub-folder in turn as available offline, or manually download each file individually. Ugh. Sadly, a truly miserable experience. I really hope they can improve this down the road!

I love the services that Proton provides, but the photo syncing needs work- I wanted this to replace apps like Google Photos or iCloud, but it’s not functioning at that level yet. Please keep working on it and reach that level of functionality!

Syncing is great between iOS and macOS. Good looking app and easy to use. Uploads speeds are usable when using Proton vpn on both devices. Would highly recommend over big tech cloud services.

I love the E2E encryption, but syncing is still rough. I was excited to sync photos, but it is not in operational form yet. Loads of errors syncong, certain photos won't display and painfully slow sync times. I'd recommend holding off use of Proton Drive until it's been stabilized.