SC Mobile Singapore

The call centre executive to whom I got finally transferred to (there were a couple of hiccups in the system), was extremely helpful, and walked me through the solution step by step. It was about my online banking token registration. His name is NISOOK, his ID us 1654443. Thank you and all the best! Dr Oscar Hauptman, Professor, PhD MIT

banking made breezy

One of the best phone banking application for the iPhone for banks in Singapore right now. It's full featured, smooth, and great to use. The eCheque is especially cool. Keep up the great work guys!

Instructions says download app and go to help and services to activate the physical card and there is no such options after downloading the app

doesnt work well, full of bugs and ads, it is so hard to find what I need. will be cancelling my credit card and staying far away from this company as much as possible. so frustrating to deal with this

Worst customer service ever. Kept repeating cannot and talking about bank protocol but never think of how to solve the issue at hand. Close down your call centre if you don’t plan to service your customers

As senior citizen, it’s not friendly app to use. App should be more easy to use

Authentication required for pay now when I use on Standard Chartered mobile. How am I supposed to authenticate when I am in the app, and took to authenticate on the bank app on a digital device?

App is subar. Difficult to understand your card balance and takes ages for incoming payments to be reflected. Banking experience is horrifying. Good luck to you ever need any support. Online chat staff are unhelpful and unfriendly, while phone support perpetually has high volume (or rather low/no resource manning?). Website is opaque with details. I have never gotten a waiver but was denied one based on unknown terms. For your sanity, bank elsewhere.

App has not been able to provide update of SGFinDex for more than a month. Why is that so? Not satisfactory