ServiceNow Agent

For last 2 months, I have not been able to login to ServiceNow Agent app on my iPhone. I can still login to ServiceNow on my laptop, so I know my username and password are good. I have worked several times with the IT group of the vendor I contract for, but they haven’t been able to help resolve the issue. The app recently had an update that was supposed help with login issues, it still doesn’t work.

Works great for doing audits

Allows me to step away from the laptop and still see incoming tickets and work them from my phone if I have appointments or other things. Works well so far!

I use this app for work on my iPhone.Yetserday I was bumped out to re-auth. The app has an error that’s says Java script needs to be enabled, and kicks me out every time I try to use username/password or SSO. Will change rating when fixed.

Working for Xerox, Go to the inventory tab, My Current SCO’s takes forever to load and usually fails out so you have to kill and reopen the app Font color contrast lis difficult to see in dark mode when on the Home Screen I can’t see the grey text to the black background, can we pick the colors for people with color blindness?

It logs me out frequently. I get reminders and push notifications for being logged out. The Settings only allow notifications to be on/off, no ability to disable specific useless notifications. The feedback link asks if if you are enjoying the app, only if you click yes will it take you here, otherwise “Contact your Administrator“.

Nice

It’s great

App is very helpful, straight forward and the features are great.

I still have the Now Classic. I do have to admit this one does respond a lot faster I do like the interface aspect of it. There are some other variables in which I think I do like from the Now Classic however, I just recently started using this version so it’s just one of those things where I will have to get used to, but thus far I do have to say I’m enjoying it. One of the main things that I would really like to be able to do that I was able to do on the Now Classic is be able to set up what tabs I’d like to have used instead of already having it pre-configured for me. This gives me customization tailored to me that I am not currently getting.