Smart

It's a cool app. Easy

Smart App is not working anymore and since I transferred on this new App GigaLife several things are not working anymore: First of all my load is not transferred in this new app, second is no possible to buy load online, also considering I'm actually abroad, plus, is not possible to receive and send load from/to my relatives and friends because is not contemplated in this new App! It was much better the Smart App comparing this very limitative new App! Things should be changed to improve not to get worst! Hope it will resolved soon! Salamat po! I still remark that this app doesn’t allow to reload mobile number of my other friends having same carrier!! The previous app was much better! Smart seems is getting worser for real needs like this!! Please resolve this important issue considering there are also people abroad whom needs to be reloaded from other Smart numbers!! Salamat po!!

Even before the migration of My Smart App to the new Giga Life App on March 30, 2021, my load balance does not show up. At least a week before, sent a PM to Smart and still no reply. I even reloaded 50 pesos via my credit card and still my load balance is zero.

The promos are getting more expensive over time.

It takes soooo much time to load!!!!!!! WTF

No details shown on homepage, always loading

The app is not working at all after I update it, please fix it

App not loading for days now. Keeps throwing error over sms.

Wala na ba talaga tayong hiya mga Filipino?

It asked me to remove card since I already had a maximum of 5 cards. However when i removed one of the cards added, and went through the process of filling again the data, wont let me and said to wait for 24 hours since due to “double payment”. Seriously???? THE PAYMENT WAS NOT MADE YET!!!!!! If you would place an arbitrary limit of 5 on the number of cards for security reasons of which I understand, you should at least show the option where the user can choose on which card to remove after adding the new card if they hit the maximum number of cards. OR you can also give an option to the user not to save the card information in gigapay to avoid hitting the card limit. PS to the developers of this app: you should be forward thinker by trying to anticipate the user’s actions and thinking about the what-if scenarios. Dont be too lazy by slapping a mere error message and call it a day.