Spa Control - BWA

This has so much potential but fails miserably. Connecting is a hit and miss. The controls are remedial. This best thing for this app is to correct all the issues with the connection both locally and cloud connect. Balboa should also partner with an fitness group like Lululemon, Peleton, Nike, etc. the app should have exercise programs in it, so that the keys can increase and decrease for a particular timed workout. A HIIT workout for the pool. It would elevate this app.

Not the worth the money to add this to a hot tub. Rarely connects. Freezes when it does. Barely any options to do anything.

If you don’t remember five random questions to reset your user id that set up the first attempt to make this unreasonably complicated set up process you’re in the same boat as I am. I do not remember what restaurant I happen to like five years ago. They have chosen a reset password process that would rival in a bank, leaving me to wait for customer service to get back to me. I have the time on my hands to leave a review of the frustration of what should be a very simple process. The sad part is, once I do get this to work, I don’t really think it’s that useful. It doesn’t provide any real value.

This is the red headed step child of apps. Amazing this company is still doing business and selling this product. By far the crappiest why bother app ever! Unbelievably frustrating

I have a WiFi mesh access point a few feet from the hot tub, and yet it constantly disconnects. When that happens only recourse is to flip the breaker. No other IoT device in my house drops as much as this. Don’t waste your money it is not worth the frustration.

Never works- wait it worked once but never again. This app is junk

I have used this 2 years but the Bluetooth now cannot communicate with my WiFi, I have been told by vendor SpaCare that it’s a known problem with no plans to fix.

I am struggling to get the app to work correctly.

I can connect locally and initial setup but I cannot connect the way of cloud. Is there anyone that can help me

This app has improved greatly. When I first got my hot tub, I was told to not get this as it didn’t work well at all. After about a year or so I purchased the wifi adapter and downloaded this app and it was awful. It didn’t want to connect, and once it did, it was very buggy. I had to make an open guest network at my house for it, which was not exactly safe or preferred. There must’ve been a massive update because last year it was working great. Big turn around compared to before. I would give it a higher rating if they could tweak it just a bit more to make it a bit more seamless.