Spinneys Grocery Delivery UAE

Need to add the ingredients of each product so the consumer can make informed decisions. Also, would be great to go to previous orders and reorder individual items.

Not al the items are listed in the app.

Placing the order on the app is an okay experience. However, they NEVER pick up the phone. So, if you ever have an issue or need to contact customer service, you are on your own. A complete fail.

I have placed 8-10 large online orders from Spinney’s. Never once have I had a problem with my orders. I shop in bulk. Having these items delivered, LITERALLY TO MY KITCHEN, is a tremendous help to me. The drivers are very professional and always have a friendly smile which is a plus and nice to see:-) The call center warehouse is also very helpful and friendly when I need assistance with searching an item. Spinney’s online shopping and delivery saves me so much time and effort. Easy peasy and consistent GREAT SERVICE with a smile, EVERY TIME:)

They contact you to inform you that half of the items are not available. Delivered item will be near expiry date, not fresh and not stored correctly which can be dangerous to our health.

Good app, my experience for ordering fresh items didn’t go well. I order a steak was not fresh, it had some odor. I contacted Spinneys by email after around a week regarding my experience, they apologized and stated no refunds per their policy. Other than the above disappointing experience; I didn’t face issues with earlier orders. Therefore, I would recommend not to order fresh items from Spinneys as they don’t excel this service and do not provide best of products.

The app gives me an error message for any format of phone number I enter. Also every single category of food (dairy, fruits and veggies, etc) is empty. It appears they have nothing to sell. Navigation through the categories by sorting and filtering also comes up empty and requires a lot of burrowing down into the app. Basically, anything I try to do in this app doesn’t work.

Every time I put things in my cart and somehow I click something like back and forth and then I can’t figure out anything on the app, most of the time it empties my cart, learn from other groceries which are not as confusing as this also it takes time to put something in the cart for me to think but this application is just bad really bad

Когда заходишь в приложение, нужно обязательно ввести адрес, после ввода адреса это панель меню выдает странную ошибку, и пользоваться приложение. Не возможно!

The new update is so bad. The previous one was better. As customers we need to read the product details and ingredients. The new update doesn’t give us this option.