Sun & Sand Sports -Shop Online

I ordered some items from sss and i requested for exchange due to size issue, 3 weeks already still no response.

There must be some problem with system, when you choose a size it changes to some other size. It was very difficult. I had to tap twice on other size for system to finally choose what i needed. If you click on select size tap and add to cart, it doesn’t add. Not a pleasant experience

The delivery is terribly slow. It’s been 10 days still I have not received the item. I had to put in a complain so that they start packing and sending the item very very very poor service.

The previous order was damaged

One small bug or issue is there I went till checkout page and entered my credit card details, but while entering otp my mobile turned off Later i my sss credits were deducted when reopened app but no order was placed

The application interface is so good to use, the shopping experience with sss is next level. Shopping and reaching customers service is easier than ever 5*

I have been struggled for past 3 months to get my refund amount. I never saw such a worst service ever. If you contact the customer care they simply reply you with a same template all the times. I dont know about the outlets, but please dont buy anything in online. AE01777430-3985 This is my order number. 05181265 - Its my case number

Worst refund policy. My first order is failed to process & my cash is gone. And they say 5-7 business days for refund it’s been 14 + business days still no refund. Order numbr AE01710499

My order was cancelled without my knowledge and I wasn’t told anything about it and when I contacted the customer service the guy (Abdul Rehman) only told me the order was failed I wasn’t told about why or the reason as to why the order was failed or couldn’t be placed or why a mail wasn’t sent to me or why I wasn’t called or informed or even as to why the refund wasn’t initiated The guy could only repeat the same thing the order was failed you can place the order again And why would I want to know the general knowledge and why would I even bother to place the order again? It was a very bad experience and hoping this will never happen again to any future potential customers you might have This ruins the entire relationship with a customer you have

I wasted 4hours to pay by card and my issue was never resolved . Only reply from call center agent the concerns will call you. At last I had put extra 3kd and make it COD.. is this way of been getting fooled because of their System having issue for that I need to pay extra of money. Where I was suppose to pay only for delivery. It’s a WORST !!