TicketSwap - Buy, Sell Tickets

Impossible to reach an actual human. The event I want appears on the website but the app cannot find it al all. I wanted the app to notify me when a ticket was available rather than wait for the email and the ticket is already sold - but it doesn’t even know about this event which definitely exists.

I bought a ticket at Ticketswap and got scam.... I am still waiting for a response from your team and my total refund, please I am trying to reach your platform from every way and seems impossible to get a decent answer.

Used this App first time and the idea from start to finish is exactly as described. Highly recommended .

Sold tickets apparently didn’t work now they want me to pay them back when I’m homeless and don’t have the money to pay back

Pretty annoyed this service costs 13% ... 5% for me, and 5%+3% for the buyer,... I have already paid a booking fee when buying... and the need to sell (implied selling under duress)- so discounting the ticket to start with, (if not sold out)... If I wasn’t overseas I’d be selling my ticket on gumtree. Fees way higher than original BF. It’s all well and good to show total cost to buyer, but why not for buyer also? Currently I have to search for my ticket as if I was to buy it, so I can see how much ticket swap is selling for (and where it sits in the market place). Does the original festival get any of that 13% in fees??!!

Use this app a lot! safe and easy

Decent but the fees are a bit much

Great app not hard to use and safe!

Verkopers mogen niet meer dan 20% op de ticketprijs zetten 'om het eerlijk te houden'. Van die totaalprijs houdt Ticketswap zowel bij de koper als de verkoper commissie in die bij elkaar opgeteld hoger is dan het maximale wat jij aan een ticket kan/mag verdienen. Hoezo 'om het eerlijk te houden'? En sinds jaar en dag is het niet mogelijk om kaartjes als set aan te bieden.

Works until someone scams you. Then you get into a very slow process where it is fully up to you to prove that your ticket didnt work. Their obligation to track how the ticket went through their systems is non existent. Super frustrating.