World of Hyatt

The App design and userface could be improved - others like Bonvoy or even MGM Rewards have way better apps. This app feels old and static. I even go to booking.com if I want to check pictures of Hyatt hotels cause the way the app displays it is terrible.

Your room description are great However the pricing of these are a little difficult Breakfast is not specified in the rates either! Or not clear ! Your loyal member Azagury

I cannot get the app to work. As soon as I open it, it closes by itself. My iPhone has iOS 12.3.1 and this is the only app that crashes.

Cannot get the app to work: it’s closing by itself as soon as I open it

Stayed here about 5-6 years ago for a family trip. Turned around and 4+ years later. STILL booking this exact place for the family Everytime we come down. Love it!

This app looks nice but functions extremely poorly. I first attempted to book a hotel on a same-day Saturday night and got to the payment screen, and the payment button was nonresponsive. I then tried a second and the app showed a confirmation for Friday night - which is yesterday! Fortunately, the app eventually updated, but imagine the stress of thinking you've somehow just been charged for a stay in the past. I also attempted to change my default payment card and received the message "Error deleting GP Credit Card from profile." Come on Hyatt, you're a national chain. Do better.

The app is Efficient and easy to use. Chat has quick responses

Your points expire, you pay 2x more for nights than local competitors, the price of everything onsite are like airport pricing.

We utilized Marissa from front desk, who was fantastic as well as the App. Humans are very helpful! Thank you

It’s a useless app when every single hotel regardless of city or dates just says “contact hotel”. Ended up becoming with Marriott and Hilton instead. Will delete app if this issue isn’t fixed.