Zendesk Chat

Very often it stops receiving notifications and you need to open the app manually

Leider werden trotz Status "online" nicht alle Chatanfragen angezeigt! Sollte dringend verbessert werden + Funktion "Chat weiterleiten" einbauen

super

die ideale Ergänzung zum dashboard!

Frequently, it does not make any noise, even though it is online and not paired with anything else, other than Wi-Fi or cellular. Their feedback option is broken, so I cannot let them know about other problems as well.

We pride ourselves on customer service and your app is terrible at updating our team of missed messages.

By far the slowest customer chat app I have ever used. I just have to use it now as our company uses Zendesk as whole package. But i hope app developers can work on this to make it better.

What happened to chat? Zendesk couldn’t care less about improvements to their chat mobile app since they bought zopim

Every time I get a notification for a chat I click on it and it says the user has left the chat. Sometimes it will show up minutes later after a full app restart. Another job well done Zendesk.

The app continues to alert you that you're offline outside of business hours and on weekends. Additionally, app won't keep you connected/online.