Falta integración con Whastapp
Falta que pueda contestar desde la App lo que llega por WhatsApp
Ja, Zoho Desk ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
🤔 Die Qualität der Zoho Desk-App ist gemischt. Einige Nutzer sind zufrieden, während andere Probleme melden. Ziehen Sie in Betracht, einzelne Bewertungen für mehr Kontext zu lesen.
Zoho Desk ist kostenlos.
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4.87 von 5
45 Bewertungen in Kolumbien
Falta que pueda contestar desde la App lo que llega por WhatsApp
Es una excelente aplicación con fácil manejo. Sería bueno y como sugerencia empezar a trabajar para generar gráficas e informes desde el móvil sin necesidad de utilizar un portátil
I love application
Awesome
垃圾软件
After my 20+ years of using different service desk software, I have finally found one that I can fully use and endorse. The interface is very nice on web and mobile apps. The integrations are amazing. Way to many good things to list.
The Zoho Desk app is about 50% or less of the desktop/web version. That is nearly crippling for any work outside of the most basic interactions with tickets. No Products, no Accounts/Contacts, no real settings for the system itself (only the app). It is frequently out of sync with the web version in terms of what Accounts/Contacts or ticket settings/views are present. Manual synchronization of portal metadata seems to do nothing, or it isn’t communicating clearly what it does do. If all you need to do is create or edit tickets, it works fine. Anything else, you’d better just go to your computer or open a web browser to get to the real thing.
The functionality is okay but honestly its lacking a lot of features such as if you accidentally misstype a response to a ticket or any other mistake there is no option to delete it. The dashboard lacks deeper customization on what views you would like to have if you only frequent certain parts of the app. There is no guide or explanation
Every time I’m going into a ticket, and I click the tab “Tasks” the app closes or in other words it crashes.
Such a great suite of products. Really well done!
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