China Eastern Airlines

Can’t use passport for seat selection, online check in, horrible app and airline, in the airport can’t use their terminal for check in with passport, what’s your problem 东方航空?

When I bought a ticket at 同程旅行 , an then check my profile in this 东方航空app, wasn’t find my reservation. 客服 also cannot help with this question. So I cannot make early prereservation on my sitting place, even it’s a business class tickets . Disappointed so much. But looks like owner of this app, doesn’t care.

Don’t stable app. Online service is useless. No English, Russian..

Only Chinese allowed to use this app and this airlines?

Where is I can change language???

Please, add English as Hainan Airlines and China Southern have already done. 請英語作為海南航空及中國南方已經做了。

No English language in the app! Not good

Thanks to add English language

Painful to key in data as some keys are just frozen. I can’t even buy tickets because I can’t key in my passport number

After installing immediately jumps into Chinese page with no option to select language - and it seems to be asking some kind of permission. Note this is on a iPhone set to English.