AvalonGO

Once I got used to the app (!), it was easy to navigate and gave up to date information on the daily excursions, plus all other relevant information like daily menus! and maps etc.

This Ap is great - all the information you need and more is available within a few clicks - really impressed 👍

App crashes and iPad returns to main screen as soon as I press the login button. Have deleted and reinstalled but no change

Very easy to use and helpful

We used the App throughout our holiday. Great idea and so useful.

App kept us up to date with flight times and other details concerning flights. Also had up to date info on the many excursions available to us.

Whereas the overall cruise was as listed in the surveys we completed I want to point out that within 24hrs of return to the UK my wife tested positive for Covid. Reviewing things it was noted that some people on board were coughing during the last few days, including people we dined with. Also the hand sanitisers were not working on the replacement vessel A.Illusion. This is yet another development we were not wanting / expecting, ranking alongside the change of vessel which in itself lost us almost a day of the holiday and a lot of hassle packing, unpacking then packing again within 36hrs for departure. It might also be worthwhile noting that your compensation was derisory and did not reflect the loss. On a good note though I must recommend the very hard working crew that tried to make it as seamless as they could. Stuart Guthrie

When it eventually worked it was very good. Unfortunately I had to phone up 10 plus times to get it working. The IT department did keep refreshing but really didn’t start working properly just before the end of the holiday which was disappointing

The App kept us so completely informed of events on the cruise even to the flight delays (informed before the announcement in airport!). It even informed us of which luggage conveyor our luggage would be on when we arrived back in Heathrow. Definitely recommend to all Avalon river cruises.

Everything about this Company and our ship was amazing. Superb food, staff and organised trips ashore were well managed, very informative and safe. We are already planning further river cruises with Avalon.