Buyee

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while I wait for the page to load, my auctions will end

Awful service. Five times our items were sent back to the warehouse due to them not filling the paper work out correctly and each time they put postage costs up. You contact them and they never answer the questions. Two gifts now almost a month late. One or two times understandable but five is an absolute joke! Disgusting

I’ve been using Buyee for 5 years and it always been a reliable service with good support. The new features it adds are always useful and the occasional offers are good too.

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I regularly use buyee for purchasing goods abroad. It’s a great app, the support is good, and transactions are quick. I like the amount of sites I can purchase from, especially Mercari. I do find however that the auto-translate search function doesn’t produce as many results as its competitors, however direct search in Japanese works brilliantly.

This company does not help you, makes you paid for ‘standard plan’ protection and helps the scammers continue their operation, don’t use this service if don’t want to lose your money because you won’t get it back, this operation all built to scam you

Hidden gem

On an iPad the app opens in a phone size window, restricting the amount that can be seen at one time. Though the language setting is English, the item descriptions still appear in Japanese. Option to translate text is cumbersome. Really tedious and hard to use.

Buyee itself is great. A well laid out app, and the system itself works brilliantly. However, be aware just how insanely steep the costs are to get your goods over to the UK. VAT is charged on the shipping cost as well as the item’s value, which when added to handling fees and duty can easily equal an additional 50% of the total order value. For eg, a £165 item which costs £40 to ship can incur import costs of up to £90!! Be a smarter shopper than me and don’t get stung by not knowing