Catawiki－網上拍賣

管理者非常不專業，很少回覆問題，購買到的物品有問題很難投訴，也無法退貨

This is an auction app. In general they ‘suggested’ you to set your reserve price at a price 50% lower than the market price. Your items will not be able to go into auction if not following their ‘suggested’ reserve price. I have tried this for whiskey, Hermes and Bottega Bags.

The customer service is non-existent, it’s just up to the seller support the buyer. In case of claim, the app staff will do nothing. I strongly recommend to use other, more reliable platforms

好多貨物香港不能競投！點解？香港入了黑名單？

No messges qhwn youar outbiddeskikasosvar

Often give away payment vouchers ranging from €10-€500👍🏻只要投訴合理，一次不行就投訴多幾次。

大家要小心，平台上有很賣家是騙子，本人不只一次成功得標的產品與收到的不是同一物件，賣家掛羊頭賣狗肉，而平台只是在意收取傭金，根本沒有任何監管及規則，浪費時間處理退款退貨問題

I asked several questions regarding seller negligence during my purchase and requested Catawiki customer services to help. Unfortunately Catawiki did not response to me at all!! Catawiki could not provide reasonable buyer protection. Extremely poor customer service but only know to earn buyer charge fees!

The app is good and user friendly. However the seller cheated. Until now I didn’t get my goods. And no reply from them

I tried to put every of my bank account number but it show that the account number was wrong . How to fix that ?