China Eastern Airlines

Can’t use passport for seat selection, online check in, horrible app and airline, in the airport can’t use their terminal for check in with passport, what’s your problem 东方航空?

When I bought a ticket at 同程旅行 , an then check my profile in this 东方航空app, wasn’t find my reservation. 客服 also cannot help with this question. So I cannot make early prereservation on my sitting place, even it’s a business class tickets . Disappointed so much. But looks like owner of this app, doesn’t care.

Don’t stable app. Online service is useless. No English, Russian..

Only Chinese allowed to use this app and this airlines?

Where is I can change language???

Please, add English as Hainan Airlines and China Southern have already done. 請英語作為海南航空及中國南方已經做了。

No English language in the app! Not good

Thanks to add English language

界面简洁操作方便反应快，不花里胡哨，这点好评。 不过有些功能还是要有的吧。下了订单没有确认邮件有点过分。再比如给个选项让航班信息发送到手机？我买了机票，现在就只能在app里才能看，不合理。

兩年多前我的手機都可以接收到驗證碼，最近卻不能。建議網頁設計增加一個選項，可以轉為在由電子郵箱接收驗證碼。不知可否實現？