China Train Booking

This is my go-to app for booking trains in China, there is occasionally a little lag when booking (someone actually has to process it) but the upside is that when there is an issue or a change needs to be made, the staff is super responsive and helpful. There are apps that book trains directly with the provider, but for those who cannot speak/ read Chinese or might need a bit of extra guidance, this company is great.

System will not allow me to cancel tickets that according to my email are not available

everyone who travels in china should use this app, you can book the seat you want the train you want so quick and easy , i had a great rep named carrie who helped me when i wanted to change my ticket very close to the train time and she was able to easily help and make it easy for me ! great app and great service. Stefan

You do pay a 5 USD surcharge per ticket, which can seem kinda pricey, but I’ve found that it’s worth it for the peace of mind. The app is excellent for checking train times and every time that I’ve booked with them I haven’t had a problem picking up tickets.

Had some questions so inquired by WeChat and was quickly responded to. Gave me great options for my requests. The app is easy to use and convenient to set up for payment. Highly recommend.

Stuck on the final page of booking. Can not fill out the remaining question for 3-4. Therefore, the booking can’t be completed. What a waste of time filling out my info.

When I first moved to China it was hard, buying food was hard, getting a taxi was hard and altogether transportation was difficult to comprehend. Just like other foreigners I had to rely on a chinese friend or a local to help me book a train ticket all the time and I sometimes felt like a burden. Luckily , I came across this APP on the apple store and it changed everything for me. Now everything is in English and it’s so easy to navigate. The customer service is beyond amazing! Great English speakers. I highly recommend this app to any foreigners or even mainlanders that prefer a more simpler way to book train tickets.

What to say? They are amazing. So easily to book train tickets, so fast delivery, you don’t need to go to wait in a so crowded line for your ticket, just simply enjoy in your cozy home and tickets come by themselves. If you have any questions, just send message on a wechat they answer faster than you send message. I have just the best words for this app and big thanks to these people because they make our life easier. Keep going 💪🏼🙏🏼

Using this app and picking up tickets could not have been easier. Communicating in China can be very difficult, but this app provided us with all we needed to get our tickets and also explained everything about boarding the train so well.

I’ve purchased train tickets many times with this app and it’s very user friendly. Easy to find the right train, tickets, and easy to purchase. The best part is the customer derive from the company. They are extremely helpful if there are changes to your travel plans or you need to ask questions!