GOL | Passagens Aéreas

Way it’s on Portuguese and i cant change language??!

Impossible to register. App does not indicate what is missing to register or what is wrong. Very annoying. Besides, app is only available in Portuguese. Maybe only Brazilians should fly with Gol …..

One of the worst systems to book a flight

Onde está a funcionalidade de adicionar viagens à agenda do celular?

I’ve been trying to check in for a flight for 2h now. crashes, does not save any data, does not check in… it even says “you’re checked in”, then crashes… and then there is no boarding pass or info. WORST! AIRLINE APP! EVER!!! not QA-ing such an important part of the app is disrespectful to your clients. shame on you! hire new middle management that cares! spoiled me day! now i have to go to the airport WAY EARLIER!!! and most likely you will charge me for check in at the desk. full crap

The most horrible and annoying experience both with the app and the website! Impossible to book or flight (error message every time) or change any of your data! Never again.

App is not in English at all. Very hard to use for GOL customers who can’t read their local language. Please translate the app to proper English!

App and website change my date of birth. I tried again with a different e-mail adress and again, it changes my date of birth to an incorrect date after I confirmed the right one. The only way to change this, is to call customer service, where I’ve been waiting for over half an hour.

O app ainda dá muito erro.

Que aplicativo ruim, erro atrás de erro, faz uma hora que tento completar meus dados para check in e nada. Vão tomar vergonha na cara e fazer um aplicativo decente.