Описание

The ICSolutions mobile app provides an easy and convenient way to visit with your incarcerated family member and loved one. With this free mobile app, you can visit from home or anywhere where you have WiFi or cellular data service. Staying connected to your loved one allows you to share special moments and maintain those strong family bonds between children and their parents.
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ICS Mobile Частые Вопросы

  • Приложение ICS Mobile бесплатное?

    Да, ICS Mobile полностью бесплатное и не содержит встроенных покупок или подписок.

  • Является ли ICS Mobile фейковым или мошенническим?

    ⚠️ Предупреждение: Несколько пользователей ICS Mobile упомянули о мошенничестве или обмане. Тщательно изучите отзывы перед использованием этого приложения.

    Спасибо за ваш голос

  • Сколько стоит ICS Mobile?

    Приложение ICS Mobile бесплатное.

  • Сколько зарабатывает ICS Mobile?

    Чтобы получить оценку дохода приложения ICS Mobile и другие данные AppStore, вы можете зарегистрироваться на платформе мобильной аналитики AppTail.

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ICS Mobile Отзывы Пользователей

Worst App Ever

dipsy 1424 on

Соединенные Штаты

ICSolutions is actually the worst app ever developed. And every single person profiting from it should be sitting in prison. Rant over. (It works as it’s supposed to 50% of the time at best, but that also doesn’t stop them from charging you at least 90% of the time)

Frustrated

Happy2day♥️ on

Соединенные Штаты

Distressed

App not working on iPad / FIX IT PLEASE!!!

Purple & Pink Butterfly on

Соединенные Штаты

I have been having problems with using this app on my iPad to connect for video visit more so lately, I’ve had referred to using my older iPhone but I don’t like to have to do video visit with my iPhone because it has a small screen & with there stupid logo name & timer it takes up most of the screen. This is sad that the company is gladly to take your money & provide terrible service.. Step up please & fix your app it is 2025 now! Why are they still in business? You think with technology these days that their app would be better than what it is, the developers need to look at fixing the problem people are having with app instead of just being a thief of a company of taking people’s hard working money that they try so much to keep in communication with there loved ones…. I would rate no stars if I could….

Scam

dukescnh320 on

Соединенные Штаты

I think this site is a scam to take money from people who just want to all to their family in a bad situation. I’ve tried twice now and there is always some ridiculous reason why my offsite visit can’t work, but they take the money for sure

Useless scam

GueralaPhoenix on

Соединенные Штаты

This company is ONLY HERE TO STEAL YOUR MONEY!!! You will be lucky to ever get your visits to work. The app, can’t get past the first screen to actually get into the account. This is nothing more than a scam, they are thieves plain and simple.

Horrible App!

MetaDiamond on

Соединенные Штаты

If you have an iPhone, iPad or Apple product forget about setting up video visits because this app does not work with Apple products even when customer service says it does! You will be wasting your money! Worked half the time with android phones! Horrible App!

Trash

Tayrra5623 on

Соединенные Штаты

This app is trash and it barely works correctly it’s so annoying!!!

A service designed by cavemen

OneSkiWonder on

Соединенные Штаты

The app has so many flaws I could fit what works well in one sentence; the website loads when you visit it. There you have it, the one thing that works well. The website, the app, the video/audio quality, customer support, and visit reliability, are as user friendly as using a porcupine as a seat cushion. It works if you are lucky, but it’s more than likely going to be a major pain in your backside. You are charged money per visit. Your time to join the visit has a 5-minute window. If anything goes wrong on anyone’s end (including the company’s), your visit counts as being missed, and you don’t get a refund. Errors are so frequent that I consider myself very lucky if I can have any meaningful conversation with my friend. Usually, the sound will cut out, speed up rapidly or sound robotic. I have fiber optic internet, so my connection is solid. The prison’s internet is solid too, as the last provider they used for visits never had any connection problems or dropped calls. They cost the prison system more, so they got replaced. You get what you pay for though, and clearly there’s a reason this company is cheaper. The video freezing is common. Restarting the app is effective at solving most of the lag issues but, restarting the app means your visit is over, and no refund for the time you paid for but didn’t get to chat, because the website or app was failing. Customer “service”. Yea… sure. Your only option is to fill out a contact form, where you will be eventually emailed a notice with a support number to call, where you’ll wait on the phone for hours until someone you likely won’t be able to understand, will essentially tell you that your problems with their app isn’t of their concern, and the visit you’re asking about is over so they can’t help you with it. I have gotten a refund ONCE, for the several dozen visits that have failed from their end. But that refund only came after several trips through their support contacting process described above. I suspect they only refunded me to get me to leave them alone. If you want to use their messaging software to email your inmate friends, save what you want to send and paste it into the app. That way, when the app has another internal error, you don’t lose everything and have to start over, again and again. If you want to send a photo, you can only send one photo at a time, and each photo will cost the same as a 2,000 character email, and you can’t add any text with the image. Adding funds is like pulli

Pathetic

ogin123 on

Соединенные Штаты

It’s crazy to think that after all these years icsolutions would do better for families to contact loved ones but no, the apps just keeps getting worse but I mean the company works as well as the app so idk why I expect something to go right with it. The app is worthless it doesn’t matter what Wi-Fi I’m connected to or anything it still wont work and all I keep getting told is I don’t have enough signal. So all the WiFi I’ve connected to isn’t enough bandwidth thats just ridiculous. The app is worthless also the video calls can’t be used on all laptops just some which is also stupid.

Beyond terrible

Hellbetty86 on

Соединенные Штаты

This app and the phone system are a joke. And if you call and complain it says the visit was completed even if you were only on for 1 minute total. It’s so frustrating especially for an already upsetting and frustrating situation. There is no reason this platform needs to be this bad. Children’s toys have better video calling platforms. You make (take) so much money it hurts, but we can get a decent 20min call.

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