InstaShop: Groceries & more

The support is very bed no way to contact them for urgent request. I reported an issue for 5 times and never get the feedback!

Нет доставки по Хургаде((( когда уже будет?

Ужасное приложение. Магазины постоянно недовозят продукты, поддержка не нормально обрабатывает обращения, пишу весь день по заказу, нет ответа, невозможно посмотреть историю переписки, никакого контроля!

When you have a order and after 2,5 hours of waiting and trying to call to thry support you will try cancel you order but they can’t do it. And they will call you and tell why they can’t cancel you order. They don’t think about client. No recommend to use this service

No control, app is not developed good, same problems every time with missing orders, I one bill can be 5-6 missing items always!!!

Лучшее приложение 👍🏻👍🏻👍🏻 рекомендую всем 👍🏻👍🏻👍🏻

Actually I’ve order product here 2times, from the same supermarket”Choithrams” in Dubai Marina.From this shop to my house 5-10 minutes by walk,2 mins with bike. First time I order food,and except of promised 60 mins waited 85 mins ,then I report about it and got email with “sorry,we are working hard” and yesterday when I order second time was exactly the same problem,I report second Time and got exactly the same email “sorry,we are working hard to inprove” So I’d never recommend this service which charged me for delivery and late every time.Better just call to shop and take free delivery by supermarket, or you come to shop pick what you need, pay and in 30-60 mins they will bring your order.Never upload this service

Great service, makes grocery easy and time efficient. Highly recommended

I have used it for 1 year and every time there was an issue. The estimated time of arrival is just a meaningless number, they never respect it. To have a refund InstaShop needs to have the approval from the store, and that makes no sense. I buy through the app, and I do not see why I have to wait for an approval by a third party through you purchased my goods. If the problem sits with the delivery is instashop’s problem. It is part of running a business, and you cannot link the refund for your lacks in delivery to the approval of the store, which has nothing to do with me. If I pay to you, and you don’t know how to handle and order, you refund me, not the store. Clearly after this one I am uninstalling the app.

Always not respecting the schedule time and most of the products out of stock after the order has been place!