JetBlue - Book & manage trips

Can’t enter to the app. Not giving any chance

If you would like sign in - the app writing “an error has occurred.”

The most stupid airline app in the world 1. Requiers too much info and time 2. If you after spending 10 min entered all your family data and then pressed "done", not "continue", then all data erased and you have to start from the beginning!!!!!! Are you do stupid not to see that and fix????

The app is really nice and friendly think you jetblue 💙

We enjoyed our flight very much . The crew were polite and the aircraft clean. The gave us drinks and snacks and were above our expectations

Pre-flight check-in is a breeze. Great app.

Does exactly what I need

This review is about JetbLUe as a company. You guys don't allow upgrades from the basic option and you're charging for carry on bags until September when you could've just made that free. I'll never fly JetbLUe again. You're trash.

Whenever I’m searching for new flights, the app takes a really long time to populate flight times and prices. It’s even worst when you’re trying to make small edits to a flight search. In addition to making the app faster, I wish the app makes it easier to view and compare economy vs Mint flight prices and improve switching between currency and points. Anytime I want to compared prices, seats, and points, the app restarts the search. This is so frustrating especially when comparing to other airline apps. Please improve the app experience. It’s such a shame how poor the user interface when compared to the awesome service your crew and staff provide.

Unlike other airline apps, this thing is so bad it doesn’t keep track of my reservation associated with my account. I hit my trips and it can’t give it until I enter the reservation number. If I had that with me I probably wouldn’t need to check it on the app, now would I? On the computer website it is no better. I tried to change a reservation and it kept giving me an error message and said contact us. So I hit chat and all I get is a generic AI bot (and telling me how much easier I could take care of my needs online!). Talk to a live person? If you request that you are told Jetblue has the audacity to charge $25 for that. For a problem with their website?