Kaelo MyHealth

Worst medical aid ever, worst app of the year. It won’t even let you sign in or let you reset your password. And I experienced this through my updated iPhone X iOS 16.7.10. All I wanted was for you guys to answer my call after waiting for 14 minutes for one of your operators to answer my call so they can give me the code for my pre-approval that I needed in order to visit the doctor!!!

Yesterday the app was not working

Does what required

This application is the worst, everything i do it says bad error

I’ve only been able to log into this app once and never again. Has it ever even received an update? Every other review about this app says the same thing about a log in issue and you responded with the most generic response known to customer service which is probably an automated response. Rather shut it down.

I joined last month and downloaded the app but keeps saying the user is already registered,I try to reset password but says I must register while when I register it says already registered

Been trying to get hold of you? I need to visit the doctor but need the authorisation code can’t get through after an hour of waiting at the doctor and the app never worked for me! Worst service ever!!!! Would not recommend anyone to take this service they quick to take your money but don’t deliver

Worse app I’ve ever used . On a premium plan but cannot even login to app . Please do not download this app or use this health care . Wish I could give it negative stars

I Can’t login to my profile . So it’s pointless trying to download this app . Waste of time !

The app is useless if you cannot maintain you log in issue