Kuna Smart Home Security

I have 5 kunas for last 8-10 years and it’s garbage. Never works

I’ve NEVER seen such a PATHETIC app as this!! NO error messages, NO error handling, NO timeouts, NO troubleshooting, NO instruction, NO manual!! NO NOTHING!!! PIECE-OF-CRAP!! Tried on FIVE DEVICES-NOTHING!!! A-HOLES!!

Kuna was good a long time ago but they’ve given up. No new features in years. This is a dead product it seems. Stay away!

Please fix your application, I always have to re setup everything and the worst part, after it works only for a couple of minutes. If you are closing your shop soon, just tell us because we would switch to a competitor. Thx

Dont buy this camera, i had 2 of them failed on me right after the 1 year warranty expired. Support was not helpful. The app works ok but, not great, smooth compare to other companies. Never again

When the cameras work, the app is fine and the system functionality is pretty good (not 5 star, but say 4; star lost for lack of continuous recording features and only so-so object detection accuracy). But their on-camera firmware is highly unreliable and customer service is entirely useless to instigate improvements over the course of years even when contes by long-term subscription paying customers. As is typical of incompetence, they always blame wifi when it’s demonstrably not the problem. Power cycling (yes, breaker-level power cycling since it’s permanently wired in most installations) and deleting and adding the cameras back often fixes the issues. But, beside time and loss of monitoring during downtime, you have to be present nearby to do that and so the net system is utterly unusable in a remote setting (eg monitoring elderly parents or a remote home). As a bonus, the bi-annual app update has now (late Apr 2022) added the Delete Account feature to the app (in lieu of fixing anything). The irony is unbearable.

The app will not show me a live view it constantly just has a losing symbol

No consistency on how to view historical events. I often got a notification that the camera detected something (maybe in the middle of the night when I’m sleeping), check it in the morning in View Events, the log is completely empty. Well, thanks for nothing.

Yes! Latest update fixed iPhone 13 and iOS 15. Thank you! Would be 5 stars but the lack of a good free option to use my camera coupled with a crazy expensive monthly fee keeps this app around 3 stars. But it works. Finally!

Fix the he problem.