LawnStarter

I am going Thur stuff with my bank.Everything should be fine by next week. So the payment for my 1st cut got crossed with something else! So Lawnstarter didn’t get paid! They were so patient with me.Then cut my grass again before being paid for 1st cut. Cut was great! A one service.

The gentleman that have serviced my lawn are very thorough, I am very happy with their work. Anticipating a great service, many thanks! Ms m a albright

If I could give it a zero star I would. If You get the right contractor it may be fine. This is an app to make money off of connecting contractors with clients. The people at the app itself are OK but they will contract with anyone willing to do a job. It’s a nice idea because you want to save some money but when the contractor comes out and does extremely unprofessional job, doesn’t do any trimming at the edges, leaves large patches of overgrown grass, and then runs over your power cord for your power washer and then says nothing to make it right you will regret your decision to sign up for this app. They Shredded the power cord for my power washer, left pieces on the front step basically giving evidence that they knew they did it then left. They did a horrible job at actually mowing the lawn plus severely damaged my brand new power washer. The company (lawn starter) offered me $20 to replace the cord which is ridiculous, given that you can’t just buy a new cord and plug it in. for something that was supposed to save me time this has cost me time and money. I highly recommend against doing business with these jokers. both times I had them come out. They did a horrible job at Moeller lawn. They also didn’t reimburse me for the cost of paying the contractors to mow.

The app is simply extra overhead between you and the service you hire for landscaping and/or lawn mowing. LawnStarter adds little to no value, but does add considerable aggrivation. The work is overpriced, sub-par. There is no consistent quality in the service provided. The providers regularly do not fulfill the service promised by the website, because they appear to be unaware of what the website (and app) are promising. When issues are reported, the (no value) middle man company simply throws a small discount at you to get you to stop complaining, until the same problem arises over, and over, and over again. Just find a kid in the neighborhood, and pay him $45 to mow the lawn and nothing more. You'll save time, money, and aggravation.

I spent nearly 45 minutes on the telephone explaining my exact needs to the rep that contacted me. They sent out a contracted crew who did not even complete the job as described. I contacted support and the crew. They offered a reschedule to fix, then the rep said he couldn’t make it that day due to inclement weather. Sunshine and 93 degrees was what was forecasted. Support offered no other solution. This is just a terrible system as you can’t even TALK to your “pro” except through the app and I wasn’t able to get responses to my questions. Never again. I cancelled all services!

Michael and his team Michael Casteel (LawnStarter) saved the day! He actually did what he said he was going to do - which is becoming a rarity in todays world. Very timely and professional in his communication, performance and follow up - I’m very pleased to have this young man and his team handling the lawn maintenance at this property for me this year! Thank you Michael (and team)! S Miller

Love it

My back yard look really great. I want to add the front lawn too!

Sam did an awesome job cleaning up and cutting out the weeds and vines in our flower beds. He also did a fine job mowing, trimming both front and back yards. Thanks very much! Highly recommend! Laura and Wade Kelly

Thank you so much