Lemonade Insurance

When I go to ask us anything to ask something Maya just says “oh wow congrats on becoming a homeowner” - every single time. It does not let me put in a question. It just wants to move on with an old conversation and there is NO WAY to refresh and start over on a new conversation. Such a useless app

I couldn't register

I wanted to say THANK YOU to Giacomo in the EU claims team, for his kindness and thorough approach for this situation with a lot of emotion.

If you can’t use it in Canada why is it on the Canadian App Store? It doesn’t even tell you it’s not available in Canada, it just starts the application process and then doesn’t recognize you address, but doesn’t tell you why. Total user interface failure there.

I needed to get renters insurance and this came up in my search results....10 min later I have insurance coverage. So easy and they give back to charity. This is revolutionary and I highly recommend the app!!!!

Finally.

Recently I had my car stolen from me and it was a very traumatic experience for me but with lemonade I was able to get my car back in a few days because of the tracker. I am able to go to college now and thank you Paul for your help !!! And because of the damages that I had I was able to get some of money, paid for towing ( I didn’t have before because I was paying almost 200 a month for car insurance at another company but it had no towing at all and barely had basic repairs) and was able to reimburse me for my things that I had to pay for like keys , new license plate etc but in my opinion you should choose lemonade instead of other insurance companies I felt valued more at lemonade then at other insurance companies!! Thank you lemonade I can go to college now with my car now i thought I wasn’t going to be able to do it it’s a relief to have a company help me as much as they did !!

I have been using car insurance through lemonade called metromile for 5 years. They recently switched to the lemonade app and no longer show where your car is located within the app. This was a very useful tool for street parking, sharing a car with your partner, forgetting where you parked, or checking on your car when out of town. I wish they would bring this back since they have the information already, using it to track the number of miles driven.

I was with metromile, which was acquired by Lemonade. I have my car for recreational use only so I only drive it a few times a year. When I was with Metromile, they usually grant me a 3 month of grace period as I rarely drive. During the grace period, no matter I drive or not, they don’t bother me. Now with Lemonade, they only gives me 1 month grace period. Even so, during my grace period, if ever use the car, the grace period is gone, and I would be harassed by their emails telling me that the tracker is offline and I have to drive my car. If not, I would be penalized. The point of getting an car insurance that charge based on mileage is because I don’t usually drive. Now, every week, they would ask me to drive my car around neighborhood for at least 10 minutes for no reason. The app offer very little information. I don’t even get to see my insurance policy on the app.

Lemonade aggressively took over Metromile and everything went downhill. Customer service, app capabilities. Plus, after 45 years of perfect driving record, I get my first infraction and they canceled me. Bunch of barracudas like the System.