Malaysia Airlines

Constantly cancel my flight. The app doesn’t work to do any changes, just redirects to the main page every time. Junk

Having flown on various airlines and being a regular user of online booking apps, I must say that this is one of the worst airline apps I’ve come across. Trying to book flights and constantly giving errors or its not allowing me to edit passenger details while making the booking and constantly reverting to the details of the user logged in. What if I want to book flights for my family members or parents?? Please clean up your act! Shocking!! Just look a little further south to see what a good customer flight booking experience should look like.

Does not really work if used in ipad. Firstly work very well after few days the view of the flights it’s all jammed.

The App is not user friendly as I click on login page then waiting more than 30 seconds to open the login page!! What’s the hell?? When I key in my email address and password then asking me to verify my real person: Option1, send me code and option 2: call me No matter which I try the app bring back to the login page ???! Very sad on this app!

Tried numerous times to create a log in, keep getting stuck in an endless loop. App simply does not work

Don’t waste you time and effort with the iPad version it’s useless

It keep saying it will send OTP but never received!! Can you please at least provide another option for user verification?!

Suggestion to enhance the user experience by allowing Enrich members to add their membership card to their Apple Wallet for easy access, instead of just displaying it within the app. It's important to consider that not all travellers may have internet access while travelling, which could cause inconvenience. Therefore, allowing users to add their Enrich membership to Apple Wallet, just like their boarding pass, would be a helpful and practical feature to have.

This is one of the worst airline apps that I have used. Extremely unfriendly and full of issues. Logging in overseas will cost in an arm and leg as you will need turn on roaming to get the OTP code. That is just so unfriendly and little thought put into it at all

I had been trying to login into my account for days but each i tried to do that the app just keeps telling me to contact the customer care . When i try to do that the numbers doesn’t work in Australia. I don’t know whether it works in other countries or not but the fact that this app is accessible by everyone and also the customer care doesn’t makes it the worst app . I would highly recommend people not to download the app or make an account and spend your time in something else.