Malaysia Airlines

Constantly cancel my flight. The app doesn’t work to do any changes, just redirects to the main page every time. Junk

For a major global airline, the app is shockingly bad. The 2FA continues to ‘process’ and randomly crashes in middle of booking or trip retrieval. Please fix this.

title

Bookings with Enrich number (loyalty program) still have to be manually put into the app for trips. Frequently flights earning elite points (upgrading status) are not showing in the app, despite manually adding the flights! And the system to get them credited is bulky, admits it takes days, and there is no feedback when they are not credited. Overall one of the worst administered loyalty programs in airlines and the app reflects that. At least Malaysia Air is more dependable than Asia Air, but this app and their Enrich program need serious attention.

Been trying to make my booking payment for the past 3 days using the apps itself.Can’t get it done.Please fix the bug

The app worked fine. However, after seeing reviews citing dirtiest airline, no welcome drink & bad food & poor meal presents & no entertainment system in Business Class, very worried about upcoming BKK-KUL return flight on Business Class

Is one of the worst app for an airline. New user registration is a nightmare and did not work after trying several times. Data entry screens to create a new user acct are buggy. Whoever is the quality control mgr for release of this app should have been fired.

buggy app that abuses notification privileges to send SPAM

I can’t login. I enter my information, but it doesn’t log me in. Info is all correct. It doesn’t even tell me my login info is incorrect. Please fix this app.

App asked me to give mobile number to send OTP, but didn’t give any button to proceed. Only button is resend OTP. So you’re stuck in resending the OTP forever and you can’t login to use the APP.