My Impact

I HATE using this app, but it’s the only one used for volunteers at my local shelter. I’m constantly getting booted off the app right after logging in. It happens to everyone where I volunteer. The only thing that fixes it is restarting my phone (or ipad). That gets old fast. Please tell me why there have been no updates in 2 YEARS??

I love My Impact on the web browser but unfortunately it is a bit glitchy on the phone app and the Home tab pops us as blank rather than showing the content.

When it works, it works. But half the time it doesn’t.

I love this app it made it easy to take my volunteer test to help at a shelter!

I created an account several weeks ago before I left for vacation and now I cannot get in. Our guest services person filled in my volunteer hours last week. Now I try to enter for this week and am unable to do so. I never get the email notice when filling out the form for forgotten usernames/passwords! Terrible app!

I can’t get into my app. From inside the app, I went to the site guide on myimpact.com, the browser. I am stuck on the website and cant get into the mobile app. Ive tried reloading the app. When I click on open it takes me back to this Site Guide website. How can I get into the mobile app to see my hours, opportunities?

I have an iPhone 12, this doesn’t work with my phone. It has a page that says hi- plus (my name!). But, this is the only function I can see. I am reasonably good with technology. This site is not working. Please fix for iPhone 12. Thank you

After 4 1/2 days of trying to get this stupid app to work, it still won’t do what it is supposed to. All I can do it update my contact and change my profile picture. After discussing this with the organization that I want to volunteer with, they can’t figure out how to fix it either. I wouldn’t recommend using this app. If I could give it negative stars, I would.

Recently after the 3rd iPhone update in a month. The app will not use add to calendar. Called Apple, doing the usual reinstall as last measure.

I have been using MyImpact for several years to sign up for volunteer shifts at a draft horse rescue (Gentle Giants). Mostly it has worked well and has used the Apple phone facial recognition features to populate the username and password, giving me quick access. However, it has completely shut me out of the app three times. The username and password will suddenly not work at all. If I request to change the username or password, it promises to send me an email with instructions to reconnect, but the email never arrives (multiple tries). Each time, the administrator in my organization has to go to the account herself and somehow set me up again. I don’t think this is how it is supposed to work. I might blame myself or the phone, but this only happens on this app and I have been very careful to make sure my entries are correct. If you can identify what I am doing wrong, please let me know so I can correct it. Or, please do something about the app! Thank you. Ermon Vandy