MyVTech Baby Pro

We brought a new vtech monitor as we had brought a previous model 12-months earlier from vtech, and we wanted to view both cameras on the one app. The model we previously brought was the best model we could buy at the time, a RM901HD. We wanted to add a second camera and we were very happy that the vtech mobile app allowed you to add multiple cameras that you could view at the same time. Unfortunately, the RM901HD was no longer available, so we brought the best model now available to us (the RM5764HDv2). We are really disappointed in our purchase. The new camera is not compatible with the old vtech mobile app as they have developed a new app (which they have not made compatible with the old models). We now have the 2 most expensive models we could buy at the time (12-months apart), which we have to go to different apps to view.

The previous VTech monitor app worked relatively well, but this updated one seems to have my monitor unavailable more often than anything - what’s the point in having an app if it hardly works?

Worst piece of tech I’ve ever used. Attempted to use this app with the RM2751. Connected initially but then very rarely would the app connect to the cameras afterwards. The hardware itself is dangerously useless. Have returned it.

This app has so many faults. At times it’s taking 5 minutes to connect to the camera which never used to be an issue.

The camera takes a ridiculous amount of time to load each time you open the app. No matter the wifi strength. Sounds come through a lot quicker. Really disappointed liked the old app better.

2 factor update not working, app won’t login. Wasted hours troubleshooting to find a reddit thread with lots of people experiencing the same issue.

Today I’ve suddenly been logged out of the app and can’t get back in. Despite my child being 15 months old and using it the entire time, apparently my email isn’t registered to any account???

This app seems like it has everything you need but it’s missing so much. Can’t save any of the motion detected videos, when you try to play back the motion detected videos half the time they don’t load and your left with a black screen, HD video doesn’t work if you slightly move the camera it goes super fuzzy, re loads every time you have to leave the app even for a second even when you go to motion detected videos it needs to re load. In fact I just went to look at my camera now and after it connected I couldn’t even make out my baby in her bed because it’s so fuzzy and didn’t connect very well. Could be a lot better.

Why is NZ not a region to select while trying to use the app.. what a waste of time buying a wifi monitor with hope to use the app and it doesn’t work!!!! Any update on NZ region?

I was excited at first to have this app finally, helpful when your not wanting to carry the monitor for each kid however agree with other review - needs Audio in split screen, when detected in one room, it should play that audio so you don’t have to sit in one or the other video making it one child viewing only - also no audio sound when you go to check another app on your phone so you lose monitoring of the child. Rendering your phone useless and a baby cam monitor only. - apple iPhone latest update and the app constantly wont load when opening from the background - even when closing and reopening, frequently the app will say the camera is offline or no wifi and when checking the monitor it’s fine and showing which means an app fault. - however positives, love the layout, love the freshness of the app, nice how it has your child’s info and how it saves the imagines and videos after taking them. Great feature how it gives your daily tips and tricks for play time with your child etc I will delete app and re download hoping that nah fix the issues I’m experiencing