Namshi - We Move Fashion

Not customer-oriented service! During two weeks after confirming the order and payment I was waiting for tracking number of my pitches BUT until now I didn’t get any information about it! The delivery company and sender didn’t provide any information about the location of my order! I can not also return my money back! Unfortunately, this company doesn’t care about customer satisfaction! That was first and last time I was dealing with them!!!

My purchase about 185 sar to dammam lost. Courrier called and asked me: you are in hofuf. I said no in dammam. And no more conversation since that time. Very bad

Don’t want to make a refund , sell bad quality items and don’t want to return it

this is the worst service, i will never use it again. h ordered an exchange of size, this happens within a week. I have to stay at home and wait for the delivery to be exchanged. The delivery man won't bother me and just cancels everything, I'm wasting time with you. I hate your service and keep those idiotic shorts and money for yourself. The delivery service is just disgusting.

Zero customer service. No-one responded to email messages. returned items but they still didn’t return momey for the goods bought. 2 month passed and nothing changed.

Please put more wide price range as filter . It’ll be more convenient to use

There’s no delivery to Lebanon ☹️☹️

I had the worst experience ever. I am actually a customer and had made several orders before and it was fine. On the 2nd of July, I made an order. I am in the UAE, so i know it takes less than a week. But I waited 1 week, 2 weeks, called namshi several times for support. No support at all! They started blaming me(wrong number & location) as if it is the first time i ordered. Then, it was the issue from noon. After several attempts, i requested to cancel the order and get a refund in the namshi wallet. Since, on the 26th of July im waiting for this refund. When I call, they tell me they are still waiting to receive the items in their warehouse. Like common!! Worst customer service, honestly. And what i am asking for is my right. It's their mistake, and they won't own up to it. So, bottom line, scammers !!

I had the worst experience ever. I totally do not recommend this application. I waited 21 days for my order and out of nowhere they canceled some items I haven’t received my order till now ,at this point I lost hope ,please do you research before ordering anything from this application. It takes them forever to reply, and they don’t even have a phone number to contact them. The items they canceled from my order, I needed them for a special occasion, I waited for 21 days for my order to arrive, but it didn’t. so disappointed. please don’t do my mistake.

I have ordered a jogging pants Tommy Hilfiger and i have received a tee-shirt also i have ordered a hoodies Tommy Hilfiger S size and i have received XL in addition to that my ordered was subdivided into 2 shipment one of then i have received and the other one jot yet from 3 days and i am traveling tomorrow .