Namshi - We Move Fashion

Not customer-oriented service! During two weeks after confirming the order and payment I was waiting for tracking number of my pitches BUT until now I didn’t get any information about it! The delivery company and sender didn’t provide any information about the location of my order! I can not also return my money back! Unfortunately, this company doesn’t care about customer satisfaction! That was first and last time I was dealing with them!!!

My purchase about 185 sar to dammam lost. Courrier called and asked me: you are in hofuf. I said no in dammam. And no more conversation since that time. Very bad

Don’t want to make a refund , sell bad quality items and don’t want to return it

this is the worst service, i will never use it again. h ordered an exchange of size, this happens within a week. I have to stay at home and wait for the delivery to be exchanged. The delivery man won't bother me and just cancels everything, I'm wasting time with you. I hate your service and keep those idiotic shorts and money for yourself. The delivery service is just disgusting.

Zero customer service. No-one responded to email messages. returned items but they still didn’t return momey for the goods bought. 2 month passed and nothing changed.

Please put more wide price range as filter . It’ll be more convenient to use

They send you the wrong goods and when you return it they don’t refund you. Stay away from this store. No doubt most goods are fake as well not original brands. Many stores around in Dubai they sell fakes.

Ever since they merged with noon the customer service has become so so bad. They dont care about the customers anymore and speaking with their team is so frustrating!

TH ONLY APP I USE TO LOVE !!!! and you people ruined it all with the recent update ? i mean what was the even use of joining it with Noon ? super confusing and all the scrolling buttons from top to button ? who does that ? I use to say this is the easiest app to everyone and forced to use it because i loved it so much and using it for past 4 years! but this update ruined it pleaseee change it !!! I never comment give reviews for anything but from past 3 days I am seriously struggling to understand this update.

The app has a lot of problems every time I scroll down it scrolls me back up. So it ruins my search. Lately since the new acquisition of the business the delivery options have been terrible. First there was no minimum order but in the past couple of years it has escalated to 30 KWD meaning 100USD. That’s a bit excessive for online retail considering that it targets the GCC and isn’t based in Europe or the USA. Maybe its a business strategy but your losing customer acquisition. If I was ordering every two weeks now I can only order every couple of months. Also there are really popular items from certain lines like cosrx that aren't available. And the worst aspect is the descriptions of the products are inaccurate. I ordered a massager and received an accessory. The customer service is also a disaster waiting to collapse on itself. You guys need to get it together asap.