Ola: Book Cab, Auto, Bike Taxi

Billed me with more than ₹700/- for a 15km ride that too on a Monday afternoon with zero traffic in Noida. Ideally it should have costed about half the price. When I tried to raise a complaint, they don’t have a customer support and I only end up chatting with a chatbot. Rapido prices are slightly hirer than Ola but I find them more reliable and not misleading like Ola. Uninstalling for ever.🙏

While travelling in ola auto when reached destination (railway station,kanakpura,jaipur) in that case I forgot my one bag( luggage) in auto i went to the station gate and I remembered that i forgot my bag so i call driver mr.jitendra bairwa (78770 02545) he directly denied for the bag. I also request him to return it i will agree to pay his charges also but pls return my bag he directly denied and saying no bag here then how to deal with that my luggage gone dont have proper clothes to next day. I bought clothes from Udaipur market and new original  charger with cable it cost me around 4000₹ and other thighs i losted in it approx 10-15 k. The problem is there is no response on complaints and no action on driver and i did not received a single msg from ola to enquiry or anything else that means we are fool to travel in your cabs and auto we are paying ₹10 extra on every single ride after that we have to face drivers like Jitendra and company like ola who don’t respond on any complaint or raised ticket.

Your service here is pathetic here… every time after booking a cab your driver ask for extra money than the booking amount. Otherwise deny the ride. If we cancel then you charge us for the cancellation.

Uninstalling second time. 10 years back I had missed non refundable flight because of Ola mistake , left me stranded in different connecting airports for 2 nights without much money and cold. After years I installed thinking Ola as an organisation have become efficient in handling situations but nothing has changed. You can enhance application but not the kind of drivers they hire. Today driver left me on corner of road saying from here you go on your own as the road is one way and I cannot drive in round. There was no traffic still he denied to help me drop at exact location. I am uninstalling second time

Band kar do is faltu app ko jaha aap driver ke cancel ka bhi charge hum se lete ho

The Ola food and cabs both are unreliable! They just loot money providing bad services. Most food orders are wrong & canceled after hours of waiting without any resolution and they don’t even refund for that. Poor customer service. Uninstalling this app forever.

It was shocking to know that they don’t have a number where we can directly get in touch with their customer care representatives. There is no way you can connect with an actual person in ola in case you are caught in an unfortunate incident during your ola cab ride. This is just not acceptable from a ride hailing company. Customer service is very important from safety point of view. I have shifted to uber completely when I came to know that ola doesn’t care about their customers’ safety!

They have listed restaurants which even delivery executives are not able to find. The delivery guy comes to me without the food parcel and then both of us try to contact customer service as it was a prepaid order. But no luck! My money got wasted And more than that, the energy got wasted on such a pathetic platform! After 2 hrs, it’s marked as delivered even when I didn’t share the OTP or got my waffles! Worst experience! (3rd time this kinda experience happened which compelled me to write this review)

8 bje ke baad booking hi ni lete 1. 1 ghnte tak

If there is an emergency to go somewhere then ola is not meant for such people. Today itself i got 4-5 rides either cancelled or had to cancel by myself. The drivers will call and confirm the location, after you tell them they will either cancel the ride or they will just make you wait till you yourself cancel the ride. Worst service i faced till now