OVpay

Tried a million times. App is worthless country should get its money back from developers

Half you need to do in the app, half on the website, website FAQ is out of date with the app. You first need to add a card for searching trips while on the website you can do it by adding the payment reference and the amount. Card can only be added by finding a payment reference. What a terrible experience…

Any action take so many friction to finish.. Don't spend your time on that.

Attention! This app does not allow you to pay for public transit in the Netherlands. Instead, it allows you to track what you've spent and when you checked in and out with your credit card. To set it up, create an account and then register a charge that shows up on your card once you've tapped your card or Apple Pay on any transit reader. The app allows you to set up notifications for certain events and is very straightforward. I cannot find any complaint and I wish other cities and countries have this feature as well. Well done, the Netherlands! Not only did you crush physical infrastructure, you did a good job on this digital infrastructure as well!

At the step when you try to add a credit card instructions are missing! There are circles for step 1 and 2, it nothing is written there. Illustration is also pretty pointless. What am I supposed to do?

Once I added our recent trips via our bank account transaction details it was quite convenient dashboard to monitor spending and any missed checks (in or out). Hoping those that believe this is a payment method app are aware it’s only a transaction log and dispute resolution tool.

I can even use the card. Every time I get to the step , 'add card', it defaults back to the 'have you traveled with you're debit or credit card before'. When I say no, it says, 'add card' and the cycle repeats.

Please can you add the ability to add your yellow personal OV-Chipkaart into this app as well, not just debit/credit cards. This would be such a great feature as sometimes I forget to bring my card with me, but I always have my phone. It’s a great back up plan and just plain makes sense overall. I have a subscription with my chipkaart that gives me discounts.. I would love to also use my subscription by only scanning my phone. Is this possible? Make it happen please!!

Your UI to add a bank card put me in an endless loop. It’s makes no sense to “have” to reevaluate before adding a bank card. Makes the app useless to mela

Sta je voor een poortje; moet je weer opnieuw inloggen.. waarschijnlijk is er dan een update geweest of. Erg onhandig.