Owlet Care

Please develop an app for Apple Watch or other smart watches or build a widget for IOS. Any of this solution can really help to quickly and useful monitor data on the regular basis. At the moment it is hard to go to the app each time for example if you need to see data every minute or a couple of minutes because when you block phone or close the app next time when you open it take some time to reload (shows old results and you wait when it will be refreshed). Also please add an option to change UI language inapp. If you develop notification settings (for example set up a notification for O2 lower than 93% etc) you will make lots of people happy and healthy. Thanks

After trying to connect to another WiFi, I got server error and support offered me to delete baby profile and create the new one. But I want all my historical data back! Also please add ability to export historical data, so I be able to import it to another application that holds all other vitals of my baby

Workers perfectly fine pre IOS18 update post update anytime I open app and click on microphone to talk to my daughter app crashes . Device and network are fine because my wife’s iPhone running prior IOS still works fine fed up with customer support who just sent me a new camera thinking it’s hardware when it’s clearly not hardware related - owlet update your app!

I’ve been unable to set up mine due to it only using 2.4ghz to setup / connect to wifi. We have Fiber and cannot change it so I feel like I’ve wasted money though all the reviews seem promising. Please update app to be able to use 5ghz or any wifi connection. I was relying on this being a first time mama but now have to keep it old school. Will review again if I’m ever able to set it up. Hopefully soon.

Owlet saved our little girl’s life. She had an SVT episode and we were able to catch it early and get to hospital in time.

The sock and base station seem to work well…or so I assume. The app however is very glitchy and often notifies well after the base station (luckily our base station is nearby and can be heard). The sleep feature often gives ‘unknown’ as a block of sleep and there’s no explanation I can find as to why this would happen. It also sometimes fails to plot a sleep graph or has gaps in the sleep graph. The app will sometimes take forever to connect to the sock/base station and will require restarting.

The app is super slow to connect and the notifications are almost 5 minutes later than the base station! So don't rely on your phone to tell you something is wrong with the baby.

The sock and app are great, when they work together! Seems like every time I pop to a different app and back the app needs to connect again which often takes like 20+ seconds Also it would be great to get a more fine grain breakdown of the data, 10 minute blocks are too coarse of a measure. Lastly it would be great if parents had the option to toggle the thresholds. We would be much more comfortable if it alarmed at <90% oxygen rather than <80%.

The app never seems able to connect to the base station. It forever says “connecting”. Makes you wonder whether the system really is keeping a close watch on the sock readings or not. I found the lack of real time information (despite good wifi and base station in same room as router) to be a real confidence killer for the owlet smart sock 3

The app lags a lot, I have an iPhone 7 and the latest IOS update available on my phone is 12.4 and the app wouldn’t open because it wants me to update the app, when I try to update it it says I need to have IOS 13 or newer. And the app wouldn’t open!!! Plz fix this issue. IOS 13 is not available on my phone yet!!