PromptSmart Pro Remote Control

Keeps failing to sync with the app remote telling me I need to re-subscribe when I already have.

I have latest IOS devices and I need to try at least 7 to 10 times to sync betweb devices. What a wate of $. DO NOT DOWNLOAD!! I lost my money on this useless remote.

No motion, jarring and hard to follow. Should use inertial scrolling.

This app is straight garbage. If, and I mean IF it connects at all it’s so buggy and laggy that it’s useless when it does actually connect. I literally had it trying to connect to the associated iPad, which was literally 2 feet away, for 35 minutes. I know it was 35 minutes because I recorded an entire script, manually having to move the teleprompter screen on the iPad because this app never connect. At all. It saw the script. It saw the iPad but just sat there trying to connect. Hot garbage. I’m glad I tried the one month free trial before paying for this mess. Get yourself together.

If you think you’ll look like a pro on set using this feature, you are sadly mistaken. This feature should be pulled until they can make it work reliably. It’s a stain on an otherwise fine product (the PromptSmart app).

App use to work but with the release of 3.0 it doesn’t work and ruined my shoot day. Ever since they went to a subscription model things have gone down hill.

With this new version of the remote control app, it doesn’t connect to my prompter iPad at all. The previous version worked fine.

It used to work, but stopped working randomly. Tried everything including reinstalling apps multiple times. Please fix ASAP.

Weekly, connect my iPad PromptSmart Pro Remote to my iPod teleprompter. Sometimes I use the Pro Remote on my iPod to connect to my iPhone teleprompter. I have used iPod, iPad, and iPhone interchangeably PromptSmart and the remote for years. It’s worth 99% of the time.

I can not begin to express how much I detest this company. The app is constantly crashing and now they're jacking the price of their subscription by 3X. Just cancelled my subscription. I'll find a different company that makes a product worth supporting. Garbage.