PromptSmart Pro Remote Control

This app is straight garbage. If, and I mean IF it connects at all it’s so buggy and laggy that it’s useless when it does actually connect. I literally had it trying to connect to the associated iPad, which was literally 2 feet away, for 35 minutes. I know it was 35 minutes because I recorded an entire script, manually having to move the teleprompter screen on the iPad because this app never connect. At all. It saw the script. It saw the iPad but just sat there trying to connect. Hot garbage. I’m glad I tried the one month free trial before paying for this mess. Get yourself together.

If you think you’ll look like a pro on set using this feature, you are sadly mistaken. This feature should be pulled until they can make it work reliably. It’s a stain on an otherwise fine product (the PromptSmart app).

App use to work but with the release of 3.0 it doesn’t work and ruined my shoot day. Ever since they went to a subscription model things have gone down hill.

With this new version of the remote control app, it doesn’t connect to my prompter iPad at all. The previous version worked fine.

It used to work, but stopped working randomly. Tried everything including reinstalling apps multiple times. Please fix ASAP.

Weekly, connect my iPad PromptSmart Pro Remote to my iPod teleprompter. Sometimes I use the Pro Remote on my iPod to connect to my iPhone teleprompter. I have used iPod, iPad, and iPhone interchangeably PromptSmart and the remote for years. It’s worth 99% of the time.

I can not begin to express how much I detest this company. The app is constantly crashing and now they're jacking the price of their subscription by 3X. Just cancelled my subscription. I'll find a different company that makes a product worth supporting. Garbage.

This app is virtually useless because without the remote the prompter is ALWAYS SKIPPING OR JUMPING LINES. So good got the remote and it worked for a while, but now the app refuses to pair with the remote. I suggest you try a different app because this thing will have you pulling your hair out.

This app used to work great and now all of a sudden it is completely impossible. Definitely gonna search for a different app that is much more user friendly.

I’m using an iPhone 13 Pro for the remote and a new iPad for the promptsmartpro. Both connected to same WIFI, same log in on both apps, and the remote refuses to even find the device at all. Tried reinstalling, making sure remote control is turned on, and a bunch of other troubleshooting methods. App just doesn’t work and I plan to get a refund.