Provis

I recently had the unfortunate experience of dealing with Provis, a property management company that left me deeply disappointed and frustrated. Their unwarranted insistence on obtaining and sharing personal data of tenants, as well as their intrusive demands for information regarding the landlord-tenant relationship, left a lasting negative impression on me. It is beyond comprehension why a property management company would assume the role of a government institution and believe they have the right to meddle in such private matters. First and foremost, Provis's insistence on collecting tenants' personal data is an outrageous invasion of privacy. As a tenant, I expect my personal information to be handled with utmost care and only used for legitimate purposes. However, Provis seems to disregard these basic principles, as they relentlessly pressure tenants to divulge sensitive information that goes well beyond what is necessary for managing a property. This behavior raises serious concerns about how they handle and secure this data, and it is deeply unsettling. Even more alarming is Provis's demand to be privy to the terms and agreements between landlords and tenants. This is a clear overstep of their responsibilities as a property management company. The relationship between a landlord and tenant should be based on trust and confidentiality, with the property management company serving as a facilitator and mediator when necessary. Provis's intrusion into these private matters not only violates the trust between the parties involved but also raises questions about their professional ethics and boundaries. It is utterly perplexing why Provis believes it is entitled to this level of involvement in the landlord-tenant relationship. A property management company should focus on ensuring smooth operations, addressing maintenance issues, and handling financial matters, rather than prying into personal arrangements that are beyond their scope. By overstepping their boundaries, Provis has shown a complete lack of respect for privacy and an absence of understanding of their role. In conclusion, my encounter with Provis was an extremely unpleasant one. Their insistence on obtaining personal data and meddling in the landlord-tenant relationship left me feeling violated and distrustful. I would strongly caution anyone considering engaging their services to think twice, as their intrusive policies and unethical behavior are indicative of a company that prioritizes c

Always glitchy, loops, payments don’t work…then you get chased for arrears. Poor

I wish Provis would pay attention and realise this app doesn’t work!!! It’s so frustrating. Crashes every time, then rarely starts. I uninstalled it last year and just installed again and it had the same bugs. What’s the point in having an app that doesn’t work but forcing your residents to use it!!!!!

App never opens and if it actually does it just crashes.

Terrible use experience. UAE pass login doesn’t work. Overall refreshingly useless. Thank you so much.

Absolute rubbish.. updates to events are 6 months old.. has features that don’t work (eh storage booking)

I’m a new tenant used it only once now not working reinstalled twice still not working what a waste of time

This is the worst app I have ever had to deal with. My patience gets tested just by staring at the logo from the stress I get when I try to load it. The app never loads !!!

Customer service is very bad, and with the App often not working it makes life more difficult when trying to deal with issues. If the rent was representative of the quality of service this would be acceptable.

App won’t open. And even before when I’d make a request it would just be ignored.