Raffles Connect

I am currently waiting to get a CoVid19 test to travel back from Singapore to Germany. I am for some inexplicable reason being required to download the app. And while everyone is nice, it is an unnecessary step to let us register for a test, holding up the queue for everyone. Even in Germany this would have been more efficient, this is in contrast to a country that prides itself on efficiency.

The doctor was extremely patient and listened to what I had to say compared to previous doctors.

Been using it since 2022 and noticed so much has changed. Telecon has become better with more slots available earlier - it feels like the on-on-demand queue of other apps but with the flexibility of making an appointment at a more convenient time later. The app keeps all my medical records, including past appointments or health screenings with RMG, which makes it easy for me to remember my medical history. This is an app that felt wonky at the start but has been getting better continuously!

Great app, straightforward and fuss free

Easy to use.

Was better the day after I consulted the doctor!

This is a total disaster app compared to my previous insurer. So difficult to use and there’s always a submission issue, be it the file type is invalid(pdf/jpeg also invalid) or other technical issues. Seriously not going to recommend this, will feedback to my HR to change insurer if this app continues like this. By the way, the Mediaccess website is just as bad. It’s as though they make it difficult for users to submit claims so you are fed up and dont submit. ZERO STAR!

So far it works fine! Thanks

Amazing app

Doing teleconsult was a breeze. Booked a time slot and doctor called. This is very convenient to save time going to a physical clinic or in bad weather like the day I consulted, it was pouring. Medications was delivered by a rider who was polite throughout the process.