RTIP on the go

It never recognizes face recognition. Always have to go on web site so what’s the point of having an app????

When I log into the ap it goes to the screen I want and then quickly scrolls sideways to the login screen every single time. I can’t get into the ap. 🤷‍♀️

Easy to use!

Difficult to use, chaotically written, and unworthy addition to RTIP service. Your phone staff are amazing…your app creators are not.

J’ai eu de la difficulté à trouver mon fournisseur de massothérapie. Quand je cherchais à l’endroit où on demande trois renseignements numéro de téléphone, nom de l’entreprise et nom de famille on me disait toujours qu’il y avait un champ vide alors qu’il ne l’était pas. J’ai finalement trouvé mon fournisseur à l’aide du nom de famille. Par contre ce n’était pas la bonne adresse (son adresse avant un déménagement) mais impossible de la changer. Toutefois c’était le bon numéro de licence. Alors j’ai soumis de cette façon.

This Ap works quite well. When I first started to use it, I misinterpreted a question. My claim was rejected but, by speaking with the app resource contact, I was able to realize where I make my mistake and correct it. That path made all the difference.

I am not very tech savvy, and initially had a bit of an issue figuring it out. It turns out all the mistakes were mine. Now that I know how to use it, I’m OK.

Great app to use and allows little anxiety in submitting forms.

Why can’t I see the photo of the prescription receipt when I review the claim before I submit ?

Thank you for making it easy to submit a claim. Retirees don’t have time to waste! 🤣