Squarespace: Run your business

I made my website, which was fairly easy. I messaged square space 4 days ago about an issue. Website isn’t showing up. The trouble shooting Info isnt helpful. I havn’t had any real replies. Just emails saying we see you messaged us, we will help you when we get to you. Maybe hire some more customer service agents? Not a great experience at all so far in that regard.

Can’t edit events at all, completely broken.

The app is terrible to edit your website on, rather do it on the web browser version.

been updating the old version of the site every time i use this mobile app. so slow and inconvenient

Bonjour J’aimerais parler avec une personne qui peut m’aider Merci

Buggy as hell. Websites are slow loading even with removal of data eating bandwidth. They used to be great and as a business that has the potential to be great they fall apart just when the going starts to get good and start focusing on profits. Example: Canadian government mandated decrease in credit card fees for Canadian Small Businesses especially for e-commerce and they sent a mass email informing businesses that they have decided to not apply the decrease and decided to NOT increase the fees and we should be grateful. Another mass email went out redacting their statements since the government mandated them and it was not a choice. Companies with this attitude and approach to profits will always fail.

with the amount some people pay squarespace a month you’d think they’d have a decent app with the basics but this app is A JOKE! You can do nothing on it, if you add something you wanna remove, goodluck trying to delete it. You can’t do anything you’re used to going on your laptop/desktop. No development or improvements have been made and it’s frustrating. Already looking into switching from squarespace to another service that actually has a functional app.

They’ve removed so many staples that I used to use regularly to compose my website pages, especially for various blogs I have on my site showcasing writing for different projects I undertake. I can no longer embed links over text, nor can I insert YouTube videos, and I am unable to add or edit text created as captions for photographs, among other things. I now have to use the website editor in my iPad’s browser to access things I used to be able to do in-app. Such a huge letdown. A huge focus seems to be on analytics which isn’t that important to me. What’s worse is on the iPhone version, it won’t even let you access the website page editing tools on the iPhone browsers. Really sad. Why am I paying over $300 a year for each of my 2 websites, for something that no longer works well for me?

Expected more from from the brand Squarespace. This app doesn’t address domain management at all. Nada! If you’re overtaking Google’s domain mgmt side of the business, the app should incorporate that. Period. I get minimalist design, least clicks away UX mantra… yatayatayata. But c’mon. You’re missing out on making a great impression on users (like myself) coming from Google Domains. What I saw when I opened your app was so bland and unimpressive that I thought I must have installed a knockoff; not the real thing. An app developer on their first semester of college would have come up with something monumentally better in terms of making a first impression on a new user. And I’m certain that there are many great features hidden inside the app for users that already have a website with you guys. But I don’t. And you’re not making it any easier on me to use your services if I was planning to make a website from one of my domains that got transferred over to you. It’s pretty basic. A Ma & Pa restaurant gets it: if you’re going to offer a new dish, put it on the efing menu!

App used to be semi-decent but they keep taking away functionality & it just goes in circles or you tap to edit a page and it does nothing, or only gives the option to duplicate or delete the page. I can’t lug my laptop around all the time and need to be able to truly edit on the go, create blog posts, etc. Why would you take away features that were already there? Totally useless now, don’t bother downloading, you will indeed have to wait until you can make all your changes on a desktop. What a waste of potential.