TeamViewer Remote Control

Very hard to use Cumbersome Very outdated Slow customer support Average customer support

I’ve used this app for years. Always supported them. As of yesterday you can’t remote in for more than 30 seconds ‘please update your plan’ eff off

Wow, this app is getting slower. Basically unusable for doing remote support.

Paying for commercial licence and every time I use the app I have to sign in and get “waiting for network..” then have to close and try all over again. App used to be good but they ruined it. Definitely won’t be renewing my licence if the mobile app doesn’t get fixed.

Just trying to use my home PC. What a joke. I have emailed asking for my ID to be unblocked. And now after not using the app at all for over a year it again locks me out.

Terrible app hard use and get to work

Hidden term in invoice. They said upon receiving their invoice, you are locked in a contract for a year or two and auto renew. Even you have not started to use their service, they started to suspended your already paid account which means if you paid 1 year already, from the date you received the new invoice you will automatically lose the remaining months which you already paid. Then they suspended your licence and threaten you by emails that they force you pay the service you have not started to use. Np customer service response at all. Their sales only be active whiling selling. Once they get you trapped, they stop answering your emails, like they disappeared. Their sales say raise a ticket, not sales responsibilities. But no one no one ever reply that ticket but keep getting threaten emails for money that no service provided yet. Rubbish company. Scammers .

Asking for TFA security code before TFA and account can be activated

I find it such a painful app to use, to log into. Always has a glitch, bug of some sort! Looking elsewhere for a better app if we can as the amout of time wasted trying to use this app is overwhelming! If you can use another app.

When TeamViewer upgrade versions previous versions fail to connect. Software should always be backward compatible because there is no way of upgrading to new versions remotely.