Up — Easy Money

This is probably the best and the most user friendly mobile banking app in Australia.

Having all documents (au passport, qld licence, all addresses, etc) provided, after numerous requests from hopeless support team to try again and reinstall the app (not fun at all) I still could get their verification and there is no one who could manually process the docs and adjust their broken system. Not trustworthy.

Really great and user friendly app. The one issue I have is that the spendable balance can’t be toggled off in the settings.

I’ve been with up for 2 years, tonight $1344 was stolen out of my account in 7 transactions!! How does this happen!!!

I love Up I would like in the joint account we could do slices as well!!.

Not bad

They are very friendly and very responsive! Good saver goal :) please use $jaqlouise for refer :) you can get $5 bonus :)

If you have dark skin or are Indonesian expect to continously fail their verification process as they find (1) the poor quality Indonesian passports too reflective, (2) that the photo of yourself is too dark for them... I have submitted a photo inside on my iPhone 6s, inside on my iPad, and outside in daylight on my iPad. The passport is clearly legible and my features identifiable. This is baffling to me. It seems a bias in whatever automated verification system they use.

The app is fine, but it should not be the only way to access Up Bank. I've been with them for 5 years, and they haven't even started implementing this feature. The website doesn't need to have all the same features of the app, just let me see my transactions and send money via a browser I'd like to be able to close my other bank account, but I need web access sometimes

Waste of time