Up — Easy Money

This is probably the best and the most user friendly mobile banking app in Australia.

Having all documents (au passport, qld licence, all addresses, etc) provided, after numerous requests from hopeless support team to try again and reinstall the app (not fun at all) I still could get their verification and there is no one who could manually process the docs and adjust their broken system. Not trustworthy.

Honestly this has made managing my everyday finances so much better

I used to love this bank and this app. Recently, things have taken a turn. The customer service portal is completely useless. I lodged a fraudulent charge 5 weeks ago and have been asking for updates for 3, which is entirely unacceptable. I haven’t even gotten a response other than “someone will contact you soon” nearly 20 days ago. When I first joined this bank, it had really competitive interest rates. Now my other two accounts have higher rates, and given the level of service I receive, I am very close to transferring all of my money out of up and into one of my other accounts. Do better!!! Please.

Both good bank AND app are important. Both just as important. Been using since day 1 and can’t fault it for my use case and I and do compare against offerings. Excellent.

Takes hours for payments to be processed, constant shut downs and service issues and I generally wouldn’t recommend if payment times and dates are important to you.

You’ve never felt like banking was fun & worthwhile until you’ve used this app. It’s not just the best in Australia, it’s one of the best in the world.

Best online bank, best developers, amazing customer support! - great for global travelers with the wise partnership!

Is this service coming to the US? If not, remove it from the US store.

Was sent the Link from a friend, Installed the App first on my Android and attempted to Signup. Continuous Unexpected Error message displayed upon entering the Verification Code Sent to me..... I then proceeded to install it on my iPhone to see if I could get it to work....to which I just received the notification that I have to many Failed Verification Attempts....To be honest I’m probably not gonna waste my time attempting it again so to make sure this doesn’t happen with your other potential customers you might wanna get on to that pretty quick.....Seemed like it would of been a decent app to use to which is a shame.....