Zoho Desk

Customer Service Software

Разработчик: Zoho

Описание

Put your customers at the heart of your business, even when you're on the move.
Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!
The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.
Here's how Zoho Desk makes your customer support help desk truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at [email protected] and we'll get back to you right away.
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Скриншоты

Zoho Desk Частые Вопросы

  • Приложение Zoho Desk бесплатное?

    Да, Zoho Desk полностью бесплатное и не содержит встроенных покупок или подписок.

  • Является ли Zoho Desk фейковым или мошенническим?

    ⚠️ Предупреждение: Несколько пользователей Zoho Desk упомянули о мошенничестве или обмане. Тщательно изучите отзывы перед использованием этого приложения.

    Спасибо за ваш голос

  • Сколько стоит Zoho Desk?

    Приложение Zoho Desk бесплатное.

  • Сколько зарабатывает Zoho Desk?

    Чтобы получить оценку дохода приложения Zoho Desk и другие данные AppStore, вы можете зарегистрироваться на платформе мобильной аналитики AppTail.

Оценки пользователей
Приложение еще не оценено в Северная Македония.
История оценок

Zoho Desk Отзывы Пользователей

TELEGRAM

developeroa on

Россия

Нет поддержки самого главного канала(

Отвратительно

Стен77 on

Россия

Работа приложения и сервиса, служба поддержки (видимо тоже используют своё решение) ... использовал больше года теперь мигрировал на нормальное а не «индуское» решение ... хотите загубить свой бизнес: попробуйте ... я перепробовал кучу решений, остановился на HelpScout а Zoho не советую никому но решение за вами

Excellent app!

Cri0090 on

Россия

Of course there is no perfect app in the customer service space. But I want to tell to everyone else rather than changing is the app and complaining try to develop relationships with the vendor and be a little patient.

Many issues in app

Li.SS on

Россия

1 no my contacts in app created from web 2 no my products in app created from web Can,t work I'm very disappointed

Unreliable

Mizgeministarz on

Соединенные Штаты

The iPhone app, just like the desktop version, is glitchy and unreliable. The cache refresh always has issues making recent records unavailable in searches sometimes for hours. Notifications are rarely delivered in real time, and push notifications sometimes just stop without the settings being turned off on the phone. When making changes to the properties of a ticket and saving, almost always at least one category doesn’t actually save. The app, as well as the desktop version, really need a lot of work to be considered a top tier product in my opinion.

Help Desk Essential

IT Director Young on

Соединенные Штаты

Get this App amazing as Help Desk

Beta Experience

emmy logo on

Соединенные Штаты

Everywhere you w

Decent

Anon80205 on

Соединенные Штаты

Decent app but sometimes hard to find tickets and notification sometimes led nowhere.

Scammers. DO NOT DOWNLOAD!

Bueller101 on

Соединенные Штаты

These folks are scammers!

Love Zoho

TrueCrownstore on

Соединенные Штаты

I own a number of businesses and just migrated to Zoho desk to make things easier and more affordable. Not a problem nearly two weeks in almost and cheaper than the competition and offers just a tad more. I also love that there is a chat function, knowledge base, and I can easily communicate with my remote people from their desks. Zoho has made the migration to fully remote really easy so thanks.

Оценки

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Zoho Desk Конкуренты

Zoho Desk Установки

30дн.

Zoho Desk Доход

30дн.

Zoho Desk Доходы и Загрузки

Получите ценные инсайты о производительности Zoho Desk с помощью нашей аналитики.
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Информация о приложении

Категория
Business
Разработчик
Zoho
Языки
Danish, Dutch, English, French, German, Icelandic, Italian, Japanese, Kazakh, Korean, Portuguese, Russian, Chinese, Spanish, Tamil, Thai, Turkish, Vietnamese
Последнее обновление
2.10.2 (2 недели назад )
Выпущено
Sep 4, 2013 (11 лет назад )
Обновлено
1 месяц назад
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