ActiveBuilding

From the welcome screen when you are asked to allow the app to connect to the website, it stalls and can’t open its own website. I can’t even get to the point of creating a log in. I’ll keep using the website instead. Such a disappointment.

I set up my email and password and I’ve tried to log in 100 times and it won’t work. I says something Is incorrect, but I just made my account so i know I entered in the right passcode

Haven’t been able to sign in again since the first time I logged in. After putting in login credentials the browser goes blank and there’s nothing you can do no matter what you try. Very poor. Needs fixing desperately.

Can you find some real programmers to update this stupid app please? Every time when I want to check something I have to re log-in, does it make any sense? TBH the website is way more better than this app, so what’s the point of it???

En el espacio de mi edificio han privatizado 7 estacionamientos (pagar $ 30.00) mensuales, de los cuales solo uno está siendo utilizado, esto provoca que a veces no se encuentre parqueo especialmente en las horas de la noche y se tenga que dejar el carro a orilla de la calle principal habiendo 6 estacionamientos vacíos sin usar, espero los habiliten nuevamente para beneficio de todos los vecinos.

I have lived in my apartment for over 2 years. As of a couple of updates ago, suddenly the app is constantly pestering me to finish my move in checklist (despite the fact that the app itself clearly says I’ve 100% completed it already, TWO YEARS AGO). I get no stop notifications and emails telling me to get ready for my move-in day even though, uhhhhh I MOVED IN TWO YEARS AGO! It was a perfectly handy app until whatever they did to completely jack up something and now it’s just a major annoyance. FIX IT!!

This app is horrible!!! Keeps erroring out and also could not identify my identity. All my info is correct! Please fix it asap!

Can’t login to the app. Takes me to a web portal and keeps having error codes or having me change my password over and over again. Worst login experience I’ve ever had. Still can’t login to pay my rent.

It never works! Payment center is down, as is the maintenance section. I have yet to have seen this app actually do what it’s supposed to. This issue is costing me money since I have to pay for a money order.

This app is unnecessarily slow. Also although it gives option of using facial recognition or remember password for next time, it constantly has to access browser and forces the user to enter password every time. That means the UI is not coded up correctly. Most apps have this feature working seamlessly but for some reason this app never fixed this bug.