Name: ADP Mobile Solutions
Rating: 4.5 (277 reviews)
Author: ADP

Description

ADP Mobile Solutions are an integrated employee self-service solution that helps employees stay connected to their company’s information anytime, from anywhere. This application revolutionises the way organisations deliver payroll and other vital HR information to employees by providing easy, 24/7 on-the-go access from their mobile devices. All of the information is delivered using the same safe, secure world-class technology that ADP uses everyday to deliver information and services to approximately 600,000 clients around the world. You can enjoy easy access to pay data and corporate directories from your mobile device.
Note:
- When you log in, you may not see all of the features listed herein. You will only see information provided to your employer by ADP for the products available for mobile access. If you have questions, review the FAQs, under Settings in the app.
Key Features include:
• View pay statements
• Tap to contact colleagues
• View leave balances and request time off
• Update time sheet
• Clock in or out
• View company news
Security:
• All application requests and transactions are routed through ADP's secure servers
• The mobile application does not transmit or use any sensitive personal information
• All network traffic between the mobile device and the server is encrypted
• Username and password protected
• Login sessions time out from inactivity
• Accounts locked out with excessive login failures
• All employee information cached on the mobile device is encrypted
Requirements:
• Internet Connection
• ADP Portal Username and Password
Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly.

Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.

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ADP Mobile Solutions FAQ

Is ADP Mobile Solutions free?

Yes, ADP Mobile Solutions is completely free and it doesn't have any in-app purchases or subscriptions.
Is ADP Mobile Solutions legit?

⚠️ The ADP Mobile Solutions app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

Thanks for the vote
How much does ADP Mobile Solutions cost?

ADP Mobile Solutions is free.
What is ADP Mobile Solutions revenue?

To get estimated revenue of ADP Mobile Solutions app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.55 out of 5

277 ratings in Ireland

5 star

222

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2 star

1 star

Ratings History

ADP Mobile Solutions Reviews

Ok but limited features

Have a lock out no way to reset password or unlock the account via the app however after waiting a day I was able to log back in with my password but there needs improvement and more self help features .

Awful

The app is painful to use constantly getting locked out

Missing info

I’m missing payroll information older than 1 year. No P60’s available. Very disappointing.

No Features

You literally can’t even approve PTO requests in this app, it’s a joke!

Terrible

ADP has been around for a while. The layout of the app is very nice. It has past information from previous employers which is nice. This is the first employer that I have worked for that uses ADP for majority of employee task. It’s not a not a bad app for it’s features, but it's not great either. It can be VERY glitchy and before I go on I will say I have had to (clearing cache, deleting and re-installing, power cycle the device etc) and have the iPhone (13 pro max) and keep everything (app and iOS updated). One thing I don't get why I get this error message “ “Punch Cannot Be Recorded For Approved Pay Period” when trying to clock in and out! I have to get my manager to enter my time. This is ridiculous! I called ADP Helpdesk and they were puzzled to why this was happening on the “ADP website and the APP.” I reported this issue to HR to open a ticket. For a company that has been around so long, having a glitchy app that has the weirdest error message that Helpdesk has never heard of is bad. And sometimes the App displays a double screen with up and down arrows and the word done. Please look into this! I would like to be able to clock in and out. Thank you!

Too limited

Should have a function for clocking in and out.

Like the app but something weird going on

I recently did a role transfer within my company and all of a sudden the time card feature on the app is not there anymore. I’ve hunted and hunted trying to find how to app it back to the mobile app with no luck. Did some research and there’s not much on the topic either. I have to login to my computer every day to enter time when I’ve gotten used to doing it on the app for the last 4 years. You can still use the clock in/out feature but for the most part that isn’t a widely used feature. If anyone can help me out with this it is much appreciate

Totally frustrating

It takes three or four times to maybe load. Difficult to follow when it does load. 2 stars is really too high. I have to use the time clock and a lot of goes by before getting logged. I sometimes have to HR change it.

App constantly not working

Cannot look at future time off and hours available. App seems to be more employer based not employee based which means it isn’t designed for people. these problems would have been fixed if they were worried about the people. Also looking at the reviews they pawn on the problems with the app to the employer instead of fixing the problem with the app.

unstable record

After the last update, I lost the PTO carried over from last year.

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