Alfa by Bank Alfalah

I am extremely disappointed with Bank Alfalah's handling of a recent fraud case on my credit card. Despite lodging a complaint over a month ago, I have yet to receive my refund. The bank's excuse of a 135-working-day turnaround time is unacceptable. This is an unreasonable delay, and I expect a more efficient resolution process from a reputable institution like Bank Alfalah. Until they improve their customer support and refund processing, I would advise caution to anyone considering their services.

This bank has the worst security i’ve ever seen. I’ve had a complaint from January and they keep giving deadlines. Once the deadlines are reached they extend them for months on end. Worst banking experience ever. There are a lot of other better options. Please don’t risk your financing using this bank. If i could give a 0 I would.

For last 4 months I am trying to create a TDR through mobile banking sine I live abroad and can not visit the branch and I always receive a message Error unable to complete right now try later. Nonsense. If the feature is not working why so much advertising.

Doesn’t even login and get stuck every time they lie of being Pakistan’s best digital app ever since I have a premier account but still there’s no one to help my phones iCloud keep opening someone else account

Excellent service

Slowest app ever. Using it for a long time and made complaints many times but no improvement

I really appreciate your support and best service thank you bank Alfala 👏♥️

This is the worst banking app i am unable to register my account on the app. Whenever i am trying to enter user name it is saying that it is invalid even though i am fulfilling the guidelines

After the new update the app crashes. & there is no way to fix the problem until wait for new update. Pathetic service and troubleshooting

My alfa app crashing after last update. It was working fine before that update. Kindly check, my ios is updated.